SAP Technical Support

Found in: Talent MY C2 - 2 weeks ago


Kuala Lumpur, Malaysia Snaphunt Full time

The Offer

  • Work within a company with a solid track record of success
  • Work alongside & learn from best in class talent
  • Opportunity to make a positive impact

The Job

Your responsibilities will include:

The ideal candidate will be responsible for providing comprehensive support for SAP tickets, addressing user inquiries, troubleshooting issues, and ensuring the smooth operation of our SAP systems.

  • Handle SAP support ticketing, identifying and resolving technical issues related to SAP applications and modules.
  • Collaborate with senior consultants to address issues and implement effective workarounds.
  • Prepare functional specifications for program modifications.
  • Conduct unit testing for programs to ensure their functionality and performance.
  • Provide support for User Acceptance Testing (UAT) to validate program modifications.
  • Demonstrate professional proficiency in communication, specifically in Mandarin/Chinese.

The Profile

  • You have at least 1 year of experience, ideally within a Helpdesk / Technical Support role.
  • You have working knowledge of Ticketing, Sap support, and IT Support
  • You are a strong networker & relationship builder
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments

The Employer

Our client is an end-to-end information technology services and solutions provider, working with leading organisations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. 


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