Assistant Manager, PTP Oversight, Travel Retail

3 weeks ago

Putrajaya, Malaysia Estée Lauder Companies Full time

This role is critical in providing financial support as part of the OneSource Procure to Pay (PTP) team, responsible for the execution of accounts payables (AP) processes, financial reporting, and ad-hoc analysis, in collaboration with a Third-Party Provider.Demonstrating a ‘customer first’ attitude, the individual will partner with other functional areas to ensure the accurate and timely delivery of financial services.This includes the oversight of a Third-Party Provider in the delivery of AP and T&E services supporting Travel Retail (TR) Singapore with a view to expand to the wider Travel Retail channel. The candidate will need to demonstrate a strong financial skillset to analyse complex business transactions and understand their impact on end financial statements.In partnership with PTP leadership, the individual will actively participate in identifying efficiencies and opportunities to improve the overall service delivery model.

Manage Accounts Payable (AP) end-to-end:

·Lead delivery of financial services, partnering with Third-Party Provider in the execution of PTP processes for the TR Singapore Region (with a view to expand to TR World Wide), providing guidance and assistance for day-to-day accounts payable and reporting activities

·Close monitoring of the AP function in collaboration with Third-Party Provider and key stakeholders, to ensure all activities are completed accurately and on time, including but not limited to, the use of daily/weekly/monthly task lists and online meetings

·Implement and perform robust review practices to ensure the quality execution of financial processes in areas including but not limited to Invoice Processing, Vendor Account Analysis/Reconciliations, Month End & GR/IR Reconciliations, AP Uploads, T&E Management, Payment Run Processing, and month-end activities

·Keeps track of the status of all pending invoices and queries, ensuring that accounts payable and the company’s financial obligations are met efficiently

·Review and support the use of accurate tax rates and coding during key activities including but not limited to Invoice Processing and AP Uploads

·Ensure that all activities are performed in the most efficient and effective manner possible

·Ensure Procure to Pay (P2P) processes are in compliance with company policy, accounting standards and local statutory requirements:

·Highlight all areas of concern for non-compliance of corporate policy, procedures and controls

·Manager process changes with Third-Party Provider

·Provide support on internal and external audit, and any Finance Self-Assessments (FSA’s) conducted by the corporate controllership team.

·Ensure proper staff backup plan is in place with Third-Party Provider and/or provide backup support for key activities ensuring adherence to ‘segregation of duties’ controls

·Point of escalation for Third-Party Provider, ELC stakeholders and vendors

·Develop and maintain professional relationships with vendors, Third-Party Provider and internal stakeholders

·Define and monitor metrics to evaluate process health and provide for ongoing process control and sustainability

Continuous Improvement:

·Support Process Transformation, working with various stakeholders to facilitate end to end process review and assessments, identifying opportunities to drive increased harmonization and standardization across departments, and processes

·Engage in, and suggest continuous process improvement ideas

·Partnering with Third-Party Provider to ensure creation of and regular updates to appropriate process documentation, to improve understanding and drive operational consistency

·Foster an environment of integrity, monitoring adherence to applicable SOX and Operational controls, facilitating risk assessments & audit control testing

·Partner with various stakeholders across the company to develop a deeper understanding of all transactions impacting the TR Region processes and reporting, performing root cause analysis to resolve process inefficiencies

·Participate/lead in continuous improvement projects such as Robotic and Quick Process Automation (RPA and QPA) process redesign and system implementations


Qualifications
Candidates must possess a university degree in Finance/Accounting, or similar At least 8 years of relevant work experience (including previous experience in Accounts Payable and/or Shared Services) Proficient in Microsoft Office and ERP financial reporting systems (SAP preferred) Independent forward thinker on process improvements (Process Improvement and/or Six Sigma experience would be an advantage) Ability to work both independently and with a team Data and SLA commitment driven

Competencies

High degree of problem-solving skills Accuracy and attention to detail Strong reporting and review capabilities Brings personalized experience to enhance service delivery Provides responsive and flexible service Proven ability to effectively function under pressure and manage multiple priorities simultaneously Ability to anticipate change, face reality, draw conclusions, and swiftly mobilize to adapt to changing needs and demands Positive and willingness to learn Builds relationships based on trust and respect. Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results Communicates effectively with all levels of personnel: Strong communication and presentation skills necessary Provides professional/constructive feedback to stakeholders Creates a culture of accountability and ownership

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