Technical Support

Location : Bayan Lepas, PenangJob Summary:Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates as directed. Develops an understanding of multiple...

We are seeking talented individuals to join our Front-Line Support Team as Support Specialists. You will be an integral part of our newly formed dynamically growing global team, providing first-level support for IT business applications group. You will play a key role in ensuring our clients receive prompt and effective assistance with their technical...

Responsibilities: 1. Install networking equipment, related with the project 2. Configure, test and maintain LAN/WAN equipment and related maintenance services 3. Basic knowledge on PC support, familiar with POS system 4. Create and update documentation for all installed equipment at sites 5. Proactive to resolve problem 6. Provide basic technical...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Mandarin - Location: George Town, Penang **Compensation**: RM 2,800 - RM 3,300 **Work Shift**:Rotational **Educational...

**Roles and Responsibility** - Report to Vice President - Work in compliance to ensure activities comply with ethical and legal standards. - Key focus industry is Paper and Water - Effectively plan and implement business development and marketing base on company direction and strategies. - Provide short and long-term development strategic planning, determine...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Mandarin Proficient in the Mandarin language - **Location**: George Town, Penang **Salary**: RM 2,800 - RM 3,300 **Shift**:...

**Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Requirements**: **Qualifications**: **Education**: Bachelor’s Degree or equivalent; B2 level English proficiency. **Experience**: Minimum 6 months in customer support; call center experience...

Serve as the primary contact for customers on the client's website. - Embody the client's values of responsibility, quality, and excellence. **Requirements**: - Education: Bachelor’s Degree or equivalent; B2 level English proficiency. - Experience: Minimum 6 months in customer support; call center experience advantageous. - Interpersonal Skills: Customer...

Recommend, and execute the sales strategy and go - to - market plan for the Automotive Aftermarket segment. - Develop and set annual business plans, forecasts, and regular reports in - line with company planning and reporting process. - Provide regular and timely sales reporting and market analysis to support both local and regional growth strategies. -...

**Location**: George Town, Penang, Malaysia **Salary**: RM 2,800 - RM 3,300 **Language Requirement**: English & Mandarin **Working Hours**: 9am to 6pm or 12pm to 9pm **Overview**: Serve as the primary contact for customers on the client's website. Embody the client's values of responsibility, quality, and excellence. **Responsibilities**: Assist customers...

The Business Analyst for Enterprise Applications (EA) will be responsible for supporting existing Enterprise Applications as well as leading in the implementations of new ones. - Participate in Business Requirement Analysis of Enterprise Applications raised by business. - Communicate with technical IT team members and non-technical business users to ensure...

DHL Group the logistics provider of the world with 600,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development; we recognize the...

**仕事内容**: **About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized...

Overview: Operational Security is responsible for overall compliance (either by direct management or support) to GISP Controls, Client Contractual Requirements, Physical Security, as well as Health & Safety, Fraud Investigations, Operational Support, and ownership of the Teleperformance risk assessment program...

Job Code: ID-C002-SC-CS-KR **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C003-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

Job Code: ID-C001-SC-CS-JP **-Overview-** This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

**Tasks & responsibilities** - Monitor the portfolio of transfer pricing assignments have been allocated to the team under his supervision - Advising and assisting clients on the transfer pricing issues and compliance requirement - Technical supports and advisory to clients - Review and finalizing transfer pricing documentation reports - Assist Head of...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...