Enterprise Master Data Management Operations Specialist

3 weeks ago

Petaling Jaya, Malaysia Roche Services (Asia Pacific) Sdn Bhd Full time

The Position

Job Responsibilities

  • Review the supplier set up forms, set up new suppliers and customers or change existing vendors/customers in SAP according to the Vendor Master Data SOP.
  • Enters vendor data in MDGS platform based on the user requests (Step 10)
  • Data entry in MDGS platform for bank details, change requests (Step 10)
  • Approve the data and enhancements based on appropriate supportings (Step 20)
  • Verification of the bank details based on the SOP and ICFR requirements (Step 45)
  • Checks and verifies records sent by business as a final validation for user requests (Step 50)
  • Maintenance all the master data records in SAP, perform creation and change for vendor and employees and intercompany vendors.
  • Provide the internal business partners with guidance and training with regards to Vendor Master Data process.
  • Provide data and root cause analysis to support continuous process improvement.
  • Provide helpdesk support in a timely and professional manner.
  • Facilitate open and collaborative communications with business partners that promote continuous improvement and standardized processes.
  • Assist with external and internal audit inquiries and ensure control compliance as necessary.
  • Perform data validation, detecting possible errors and obsolete master data.
  • Provide ongoing user support and training for master data creation to ensure master data is accurately setup in SAP.
  • Maintain up-to date process documents and work instructions for the role
  • Inform requestors that requests has been approved/completed
  • Participate in any compliance audits and respond to internal & external audit and control queries if necessary
  • Perform backup function and other duties, including job rotation to other functional teams as and when required
  • Participate and support the teams in the implementation of projects
  • Assists with system integration and testing as and when required
  • Support other functions in the EMDM team as backup.

Key Accountabilities:

  • Support business requirements by creating, updating, verifying and cleaning up master data for vendors and customers in a timely and accurately whilst ensuring compliance with corporate policies and procedures
  • Accountable for the integrity and maintenance of master data including both domestic and foreign entities
  • Monitor the vendor master email box and review, resolve and follow-up on emails
  • Ensure all work documentation and work processes are updated and meet with Internal Control Financial Reporting (ICFR), group policies and guidelines, local statutory and legal requirements within agreed service timelines.
  • Ensure timeliness and accuracy of vendor master data creations and approval
  • Ensure internal and external queries are attended timely within the SLA
  • Review of duplicate requests or creation for Vendor Master

Qualifications & Experience Required

  • Degree or Diploma in Finance & Accounting/Commerce or equivalent.
  • Good communication skill and able to communicate effectively in English.
  • At least 1 year of experience in transactional accounting teams and/or in a shared service environment and master data(vendors and customers)
  • SAP knowledge or other ERP accounting systems and MS Office tools.
  • External experience in a shared service or business process outsourcing engagement will be preferable.

Who we are

At Roche, more than , people across countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around employees in Malaysia.

Roche is an Equal Opportunity Employer.

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