Service Desk Analyst(Full- Time)- Penang, Malaysia

Contract type: - Permanent- Location: - Georgetown- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/155847- Contact details: - Jake Foo- Job published: - September 06, 2023 10:51**Role: Analyst** **Work Mode: Hybrid** **Location: Penang, Malaysia**- The Analyst will be responsible for conducting in-depth research...

**Real Time Analyst** a. Language: English b. Specialization: at least 1 year Real Time Analyst experience c. Target Onboarding Date: ASAP d. Salary Range: 4,500 - 5,500 e. Location: Georgetown, Penang f. Type: Full-time g. Shift: 24/7 **Responsibilities**: - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations...

MCKL College (Penang, Pykett Campus) is looking for full-time lecturers, who are passionate and eager to bring out the best in our students. These positions will be based in **Penang**:MCKL College (Penang, Pykett Campus).** **Vacancies Available**: **FULL-TIME LECTURER** Expertise / fields needed: - Early Childhood Education (Tertiary) **What you will...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Internet / Ecommerce **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Quality Assurance/QA Japanese language Quality Analyst Quality Analyst skills - Details: Basic salary: RM9,000 -...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality Mandarin QA Test QA Manager QA Tester Senior QA Analyst - Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer...

Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. - Perform all...

**Role: Analyst (Mandarin speaking)** **Location: Penang, Malaysia** **About Aperio Intelligence Malaysia Sdn Bhd** Aperio Intelligence is an independent corporate intelligence and financial crime advisory firm based in London with offices in Paris, Romania, Penang and Kuala Lumpur. Founded in 2014, we are a fast-growing and dynamic team providing...

**หมายเลขงาน** 23195344 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

about the companyA renowned MNC in healthcare technology, specializing in the developming innovatiove solutions catered for patient care. Based in PenangHybrid work mode availableIndividual contributor duties and responsibility As a Senior Analyst, Logistics & Distribution, you are required to have global and regional exposure responsibilities covering the...

**Role**:QA Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Quality Assurance/QA Japanese language english Travel Accounts Travel Processes Operation Travel account Proficient in English...

**JOB RESPONSIBILITIES**: - To manage customer feedback relating to service issues including investigations, crafting of replies, and liaising with customers and process owners for resolution of service feedback issues. - Assists in the compilation, monitoring, and analysis of feedback statistics and preparation of reports for both solicited and unsolicited...

Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate with operations and other departments to ensure smooth...

**Role**:Quality Coach **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Quality Control Quality Standards Quality Analyst Quality Analyst skills quality assurance Bpo At least 1 year of relevant...

**Job Details** - Location: Livingston Tower, George Town, Penang - Shift : 5 working days **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

**WFM - Real Time Analyst** **Key Responsibilities** - Ensuring adherence to schedules and raising alerts in a timely manner in case of deviations as per laid out guidelines. - Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations. Follow appropriate procedures. - Co-ordinate and collaborate...

greet and welcome customers - answer calls, whatsapp and arrange appointments - prepare medicine prescribed and settle the payment. - issueing receipt and receive payment. Ensure the right medicine, products and amounts of money recieved are correct. - call laboratory to pick up samples. - maintain the hygiene of the front area - owner may pass cats and dogs...

**Responsibilities**: - Responsible in monitoring a group of stores, to keep track of sales performance and to manage the daily operations of the stores **Requirements**: - 3 years of working experience in retailing as a Supervisor and above - Prefer have Animals Science background - Energetic & highly driven to meet sales targets - Good communication...

A leading BPO in Georgetown, Penang is looking for a Quality Assurance Supervisor - Locala Malaysian Mandarin Speaker to join their team. Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 5,500 - 7,000 e. Location: Georgetown, Penang f. Type:...

**Job Details** - Location: Penang Island - Shift : 5 working days **Responsibilities** - Acquire product knowledge and service skill through staff briefing and coaching from Team Manager - Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter. - Adhere to the policies set by the...