Client Care Associate

3 weeks ago

Alor Setar, Malaysia Nityo Infotech Full time
Diploma / Degree Holders / its equivalent • A sound knowledge of telephone etiquette • Attention to detail; ability to comprehend, capture as well as interpret basic computer information • Outstanding client service skills; Highly client focussed, as demanded in a service industry • Excellent verbal and written communication skills • Proficiency in other language(s) will be an added advantage • Familiarity of CRM solutions • Exceptional time management skills • Typing proficiency of 35 wpm and fast data entry skills • Proficient in basic MS Office applications • Basic knowledge of banking business/financial services in Country • Strong interpersonal skills • Ability to manage difficult client situations • High analytical skills; Good problem solving skills • Pleasant personality and positive working attitude • Ability to meet tight deadlines

Experience Required

1 - 3 Years

Industry Type

IT

Employment Type

Permanent

Location

Malaysia

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