Senior Associate, Payment

2 weeks ago

Johor Bahru, Johor, Malaysia Vistra Full time

It's never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we're absolutely committed to building a culture where our people can do just that

We have an exciting opportunity for you to join our team as Senior Associate, Payment & Treasury reporting to the Manager, this full-time and permanent position is based in Iskandar Puteri, Johor Bahru and offers regional coverage, allowing you to make a significant impact to our Payment & Treasury Team and its' growth.

Key Responsibilities:

  • This is not an accounting or finance role, but candidate is require to be heavily involved in payment operation by manually preparing and reviewing the payment, cash management and remittance in the client's online internet bank portal by adhering to all implemented SOPs, Compliance and Regulator policies.
  • To perform the role of a reviewer and approval on payment, cash management and treasury work to ensure the quality of the deliverables to end client.
  • The candidate is responsible for providing proper training and guidance in accordance to the client's payment & treasury requirement and SOP to the junior officer, i.e. maker.
  • All payment that are setup and process must meet the Service Level Agreement (SLA) with 0% error tolerance and 0% late delivery.
  • Assist client their treasury bank account management and work closely with the both client and banks to manage end to end process of client bank account opening and closing, change of account signatories, I- banking users, bank KYC reviews, payment reconciliation and other bank related tasks.
  • Work closely with banks to ensure all client instructions are executed in a timely manner.
  • Perform daily and/or monthly payment reconciliation review.
  • Manage day to day client relationship by attending to client queries in a professional and timely manner.
  • Provide support to facilitate the on-time completion of internal and external audits.
  • Assist the Manager in implementation of policies and procedures within the team.
  • Any other responsibilities assign by the Manager from time to time.

Key Requirements:

  • Possess at least 5 years of experience in an operation role related to payment, cash management and treasury and is experience in reviewer role and able to perform the task with very minimal supervision.
  • The candidate must be able to adapt to manual way of processing payment with very minimal automation process in place.
  • Focused and meticulous, with a keen eye for detail.
  • Able to work under time pressure in a fast-paced working environment.
  • Able to multitask and manage multiple priorities that often has deadlines imposed.
  • A fast learner who can adapt to changes and be flexible in accepting changes whenever is required on the job.
  • Take personal responsibility and ownership of the work that has been assigned and has 0% error tolerance.
  • Excellent interpersonal, written, and verbal communication skills in English are essential as you will need to have liaison with the external clients.
  • Collaborative team-player working in a dynamic organization and able to build bridges between different stakeholders within the organization.
  • Possess positive attitude towards solving problems and ability to think out of the box.
  • Possess a bachelor degree in Business Management or any other fields of study which is specifically related to the key responsibilities.

Company Benefits:

At our Malaysia office, we believe in putting our employees' well-being first We offer a flexible hybrid working arrangement, upon completion of the probation period.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like job related such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey

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