Customer Service Up to 3k Wlc Fresh Grads kl
2 weeks ago
Salary:
RM2500- RM3000
Location:
Kuala Lumpur
working days: 5 days/2 days off
Job responsibilities
- Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and accountrelated matters.
- Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.
- Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.
- Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.
- Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payment.
Required skills:
- Fresh graduate are welcome to apply.
- Experience - customer service experience will be an advantage.
- Languages - Fluent in English both spoken and written.
- Able to handle high volume of calls.
Job Types:
Full-time, Contract
Pay:
RM2, RM3,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Attendance bonus
- Performance bonus
Education:
- STM/STPM (preferred)
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