Customer Service Up to 3k Wlc Fresh Grads kl

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

Salary:
RM2500- RM3000


Location:
Kuala Lumpur


working days: 5 days/2 days off

Job responsibilities

  • Assisting customers with inquiries: Responding to customer queries and providing accurate information about banking products, services, and accountrelated matters.
  • Account management: Handling account openings, closings, and updates, as well as addressing issues related to account transactions and balances.
  • Resolving customer issues: Addressing and resolving customer complaints, concerns, and disputes in a professional and empathetic manner.
  • Providing product information: Educating customers about various banking products, such as savings accounts, credit cards, loans, and investment options.
  • Processing transactions: Facilitating routine banking transactions, such as deposits, withdrawals, fund transfers, and bill payment.

Required skills:

  • Fresh graduate are welcome to apply.
  • Experience - customer service experience will be an advantage.
  • Languages - Fluent in English both spoken and written.
  • Able to handle high volume of calls.

Job Types:
Full-time, Contract

Pay:
RM2, RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Performance bonus

Education:

  • STM/STPM (preferred)


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