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Assistant Manager, Retail Sales
2 weeks ago
To ensure that yearly Revenue targets are achievable by developing or enhancing sales proposals or presentations by studying client/customer needs.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
- Maintains industry, professional and technical knowledge by attending industry events, educational workshops, reviewing industry and professional publications, establishing and enhancing personal networks, participating in industry and professional societies.
- Prepare and interpret sales data in order to provide and execute against resultant recommendations and actionable strategies.
- Collaboration with the team members to execute seasonal plans and store experience.
- Provide data and ensure accuracy of all productrelated materials to merchandising operations, marketing, ecommerce, and global merchandising.
- Assist in providing business updates on Retail business at weekly and monthly meetings including strengths, weaknesses, and actions to move forward.
- Support retail merchandising team in all responsibilities including but not limited to visual line plans, forecasting, entering orders, setting up products, tracking deliveries, creating presentations, and preparing for meetings.
- Understand competitive environments and conduct ongoing market research focusing on consumer purchasing habits, competitive programs, and customer developments.
Job Requirements:
- At least 5 years of fulltime experience in retail / merchandising experience in a branded retail environment.
- Knowledge of retail math and key performance indicators including sellthru, mark up, gross margin, discounting, and open to buy.
- Ability to conceive and create new thoughts and ideas pertaining to the presentation of products. Passion for the sports industry
- Computer literate (to operate Optimo) and familiar with Microsoft Word and Excel.
- Must be fluent in English and Bahasa Melayu.
- Experience in sales administration, customer service, and client service.
- Capacity in closing skills, prospecting skills, negotiation, presentation skills.
- Possess selfconfidence and product knowledge
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