HORECA Key Account Manager

2 weeks ago


Subang Jaya, Selangor, Malaysia Nestle Operational Services Worldwide SA Full time

Location:
Petaling Jaya, Selangor, MY

Company:
Nestlé Malaysia (NESPRESSO)

Full-time
Bachelor's Degree
5+ years of experience

Position Summary
We are looking for an KAM to Ensure achievement of agreed targets/KPI/sales plans. Ensure profitability of assigned customers according to Nespresso target (P&L).

Set-up and implement key accounts commercial & marketing activities to achieve the total assigned business yearly objectives (acquisition & growth), in collaboration with others cross functional teams.

You will also be responsible to serve & train CMs in our machines and product knowledge. Involve in operational responsibilities such as basic maintenance on factory reset, cleaning steps, technical and compliance check.

A day in the life of...

  • Develop key accounts across all assigned channels and territories.
  • Control expenses to meet budget guidelines.
  • Ensure effective liaison with B2B team, marketing, supply chain, finance, CRC and other functions to meet overall business objectives achievement and ensure customer satisfaction.


Customer Lifecycle Management
  • Following the B2B strategic segments approaches, build complete customer plan to drive the overall business and achieve profitable sales objectives.
  • Build long term partnership with new and existing customers to capture new business opportunities.
  • Execute accounts plans to ensure customer satisfaction and loyalty (training, visibility, marketing activities)
  • Use of CRM system to maintain and develop existing accounts.
  • Define and manage key account sales budget for the year in cooperation with the sales manager.
  • Align and execute HQ strategies and initiatives (Customer segmentation by industry/ International accounts).
  • For the related segment and strategic segments, understanding of customers and endconsumers into actions that allow growth and expansion.
  • Ensure consistency of the Nespresso Brand and the Consumer/Customer experience in the Office environment.
  • Ensure a professional sales service in accordance with the Nespresso Brand Image.
  • Optimize brand equity and visibility trough the Nespresso Experience, brand exposure and product trials.
  • Ensure in compliance with the CRC Operations guidelines, that the organisation responds flexibly to customers' expectations and optimize the service if necessary.

What will make you successful

  • At least 57 years in Field Sales or Account Management or Business Development
  • Clevel negotiation experience
  • Experience in driving cross functional team in strategic and high value new business pursuits
  • Demonstrated success in previous sales roles
  • Experience in marketing is an asset
  • A minimum of 2 years demonstrated commercial
    HORECA experience and demonstrated commercial industry/consultancy experience


  • Subang Jaya, Selangor, Malaysia FrieslandCampina Full time

    FC-P in Malaysia launched its Global professional brand "Debic" and local brand "Dutch Lady Professional" in 2021 in addition to having a strong business with McDonalds & Burger King on softserve" with the vision to become the most preferred European dairy brand in Malaysia/Singapore. With sustained momentum in the business and overwhelming response from...

  • Key Account Executive

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Hernan Corporation Sdn Bhd Full time

    ob Description Deliver growth and revenue sellthrough targets from each channel/key account. Monitoring sales and distribution performance and taking timely action to drive continuous improvement. Collaborate with the marketing team internally to consistently improve channel's performance and update Marketing situation & activities. Drive the Marketing...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia DANCOM TT&L TELECOMMUNICATION SDN BHD Full time

    Job Responsibilities:Build a solid trust relationship with strategic key accounts and influence key stakeholders to deliver sales results. Develop a thorough understanding of strategic key account's needs, priorities and operations. Able to harness available information to negotiate and optimize sales opportunities. Serve as the key contact point between key...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia SOCMA TRADING (M) SDN BHD Full time

    Responsibilities: To manage selected nationalchain accounts and to achieve the company's sales objectives To plan and execute sales initiatives, strategies and programs with the chain accounts, aiming to achieve competitive edge in the area of sales turnover, merchandising and distribution. Working on defined A&P budget in meeting top and bottom lines with...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia JACOBS DOUWE EGBERTS Full time

    Key Account Manager Sales Petaling Jaya Fulltime MalaysiaThe Key Account Manager (KAM) is responsible for managing and developing set of key-account customers on national level. They're responsible for achieving sales targets in the given customers. The Key Account Manager develops number of key accounts on national level and delivers their sales targets....

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia JACOBS DOUWE EGBERTS Full time

    Key Account Manager Sales Petaling Jaya Fulltime MalaysiaThe Key Account Manager (KAM) is responsible for managing and developing set of key-account customers on national level. They're responsible for achieving sales targets in the given customers.Key Responsibilities: AOP & Customer Business Plan Develop and implement strategic account plans for key...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia JACOBS DOUWE EGBERTS Full time

    Company DescriptionIt's amazing what can happen over a cup of coffee or tea. At JACOBS DOUWE EGBERTS (JDE), we've made it our mission to find out. Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that's felt around the world. JDE is the home to some of the most well-known coffee brands in the...

  • Manager (Key Account)

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia ATCEN Full time

    About Us:ATCEN is a premier Training and Consulting service provider. We help businesses Develop their People, Enhance Capacity to Grow and Profit by providing Training and Advisory services.Our clients range from Banking and Insurance to Technology Companies, to Small and Medium Enterprises. Mirroring the entrepreneurial business model, we design and...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

    Company OverviewOur client is a prestigious global leader in the logistics and transportation industry, renowned for its exceptional services and trusted by businesses worldwide. With an expansive network, advanced technology infrastructure, and a commitment to excellence, they consistently deliver unrivaled logistics and transportation solutions. Joining...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    World-class companySuccession Planning positionIndependent work environment about the company Randstad is collaborating with a well known MNC company under the hygiene sector. They offer comprehensive solutions that help increase food safety and product quality.about the jobThis Key Account Manager role is part of a succession plan. It will be an individual...

  • Key Account Manager

    3 weeks ago


    Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    World-class companySuccession Planning positionIndependent work environment about the company Randstad is collaborating with a well known MNC company under the hygiene sector. They offer comprehensive solutions that help increase food safety and product quality.about the jobThis Key Account Manager role is part of a succession plan. It will be an individual...


  • Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a leading provider of natural and organic personal care and beauty products. With a focus on using only the finest and most sustainable ingredients, they offer a wide range of high-quality products, including skin care, hair care, and oral care items, among othersabout the jobYou will be reporting to the Company...


  • Subang Jaya, Selangor, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a leading provider of natural and organic personal care and beauty products. With a focus on using only the finest and most sustainable ingredients, they offer a wide range of high-quality products, including skin care, hair care, and oral care items, among othersabout the jobYou will be reporting to the Company...


  • Subang Jaya, Selangor, Malaysia MacFood Services (M) Sdn Bhd Full time

    Major Duties, Responsibilities & Accountabilities:Responsible for sales promotion planning, implementation & analysis, demand forecast, business reviews, customer growth strategy sell-in and execution, trading terms negotiation and in-store execution.Duties & Responsibilities Customer management _ To actively involved in trade negotiations and sales...

  • Key Account Manager

    2 weeks ago


    Subang Jaya, Selangor, Malaysia EcoLab Full time

    Ecolab is seeking a Key Account Manager to help grow our Institutional business, which offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. Customers include restaurants, hotels, schools, long-term care facilities, and more. You will serve as the face of Ecolab, providing...


  • Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    MAIN PURPOSE OF ROLE Overall responsibility for driving business with National Key Accounts. Develop and execute the annual business plans with all the above accounts:Signing Annual Terms of Trade, Promotion planning, Activation support, Ensuring compliance of annual business plans, Account profitability. Supply chain management (order forecasting, managing...


  • Subang Jaya, Selangor, Malaysia adidas Full time

    PURPOSE:The purpose of this role is to drive profitable and sustainable market share growth within assigned account and categories while promoting and respecting the image of the adidas brand. The Key Account Manager will be responsible for implementing specific product and brand direction for focus categories within the specific key account JD Sports South...


  • Subang Jaya, Selangor, Malaysia adidas Full time

    PURPOSE:The purpose of this role is to drive profitable and sustainable market share growth within assigned account and categories while promoting and respecting the image of the adidas brand. The Key Account Manager will be responsible for implementing specific product and brand direction for focus categories within the specific key account JD Sports South...


  • Subang Jaya, Selangor, Malaysia Abbott Laboratories Full time

    ROLE DESCRIPTION: Drive growth of Abbott Nutrition products through the development of strategic partnerships with key accounts that build longterm and sustainable business partnerships with strategically important accounts and boost brand loyalty and advocacy. Develop a deep understanding and relationship of all key account stakeholders and decisionmakers...