RPADeveloper

2 weeks ago

Subang Jaya, Selangor, Malaysia Teleperformance Full time

Qualifications:

Possess a
Bachelor's
Degree (
or
equivalent) in Computer Science**
Technical Requirements**- Experience with
Power Automate**, Automation Anywhere or UiPath or any other Automation software will be preferred.
- .Net or Java programming knowledge will be considered as a plus point.

**Non-
Technical Requirements**- Bi-lingual in English and Chinese

  • Ability to work independently and experience working as part of a global team on projects with professionals at all levels
  • Strong commitment to professional and service excellence
  • Excellent oral/written communication, planning, project management, networking and influencing skills
  • Project planning and task estimation
  • Strong analytical skills and logical approach
  • Experience interacting with external clients
  • Experience working with offshore teams to facilitate project work
  • Demonstrated excellence in communicating and presenting complex information to technical and nontechnical stakeholders, both verbal and in written form

Responsibilities:

  • Participating in the development of new offerings and innovation using RPA
  • Educating and presenting RPA implementation strategies across a wide spectrum of audiences
  • Operate as a trusted advisor to recommend process automation improvements
  • Work with process owners/SMEs and technology teams to analyze and assess automation feasibility
  • Automate with RPA platforms to deliver business value
  • Deliver in all phases of projects (Plan, Analyze,
    Design, Build and Test)
  • Documenting business requirements, processes, and work instructions using inhouse methodologies
  • Define technical, operational, and user requirements
  • Create conceptual architecture and solution design materials
  • Develop the solution against the design
  • Develop and implement appropriate quality control and testing procedures, troubleshooting and training of automation robots
  • Partner with crossfunctional technology teams to integrate solutions and requirements solution strategies
  • Support change management of existing processes
  • Develop training materials

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