Banquet Supervisor

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Full time
Responsible for making the function space visually appealing and presenting the menu offering for the event.

  • Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas.
  • Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the shift assigned.
  • Responsible for consistently implementing the service standards and operating procedures in the banquet service.
  • Provide excellent customer service and ensure customer needs are met.
  • Provide unique and creative ideas to enhance meetings & group experience.
  • Should possess indepth Knowledge of Food and Beverage preparation and presentation.
  • Supervise events and team members throughout service.
  • Guide the Banquet staff in the setup of tables and place settings.
  • Be familiar with all current and upcoming event details.
  • Resolve staff and customer concerns quickly and efficiently.
  • Coordinate with the Kitchen and housekeeping department.
  • Should be able to work under pressure and also work in long or break shifts, if necessary.
  • Assist the F&B Manager with scheduling, training, andperformance management.
  • Assist and support the Conference Services Manager to provide excellent guest service
  • Responsible for monthly inventory, consumption, and banquet staff labor.
  • Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Salary:
RM2, RM2,700.00 per month

Benefits:

  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Supplemental pay types:

  • Overtime pay

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