Credit Underwriting Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time
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Credit Underwriting Executive_ that necessitates proficiency in Mandarin and Cantonese.
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Responsibilities_

  • The role involves taking actions on customer's accounts / processing customer's requests following the procedures given for a particular workstream/process.
  • To work closely with respective line manager to achieve all business goals.
  • It requires high level of concentration and focus to be able to perform in a challenging environment within specific timelines.
  • Process accurately with the required productivity.
  • Problem situations are proactively resolved and escalated to ensure maximum customer satisfaction. To adhere to all quality control measures to prevent reoccurrence.
  • To be proactive and ensure that all process related updates and cascades are clearly understood.
  • To perform relative incoming /outgoing calls based on task assigned in accordance to Calling queue/ Phone Verification Matrix.
  • Provide excellent customer service to internal/external customer by maintaining good call quality in accordance to Call Monitoring/ Call Coaching standards.
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Additional Information:_

  • Salary Range: RM2100-RM2650
  • Hybrid working model.
  • Fresh graduates are encouraged to apply.
  • A bachelor's degree is required.
  • Fluency in Cantonese, Mandarin, and English is essential.
  • Working hours are from Monday to Friday, 7:00 a.m. to 4:00 p.m. (on peak days, attendance may be required from 6:00 a.m.)

Only Malaysian citizens are encouraged to apply

Job Types:
Full-time, Fresh graduate

Salary:
RM2, RM2,650.00 per month

Benefits:

  • Professional development

Education:

  • Bachelor's (required)

Language:

  • Mandarin (required)
  • Cantonese (required)


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