Manager - Business & Corporate Banking (Business

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time
Manager - Business & Corporate Banking (Business Transformation - SME)

If you are looking to excel and make a difference, take a closer look at us...

Overview


The SME Banking Business Transformation Manager is responsible for helping the SME Business Transformation Head to align people, process, policy and technology under SME and cross division initiatives between Business & Corporate Banking (BCB) and Personal Financial Services (PFS).This role reports to the Head of Business & Corporate Banking (Business Transformation - SME).

We are specifically looking for talents outside of the banking industry who are looking to further their careers

Key Responsibilities and Accountabilities

  • Review, change, adopt, innovate, streamline, and build simple and effective SME Banking business and credit structures.
  • Simplify, expedite and transform the existing sales processes from deal origination through to credit approval, customer acceptance and onboarding as seen through the lens of the SME customer through process reengineering/simplification and automation.
  • Review, enhance and/or develop business and internal processes to support SME.
  • Develop and implement process flow/system in compliance with regulatory requirements which relate to SME.
  • Lead the development and execution of the SME digital roadmap to serve SME customers faster, better and reaching out to the underserved SMEs to increase market share.
  • Propose and make fundamental changes and shifts to achieve SME budget, improve SME customer satisfaction at controlled cost environment.
  • Plan, budget, oversight and implementation of projects through to production coordinate deliverables from internal specialists, business consultants, technical consultants and vendors ensuring that projects are delivered on time, within budget and scope.
  • Track, manage and report on progress of projects to all stakeholders including business stakeholders, working committees and steering committees.
  • Assist with reporting duties in relation to sales management activities for performance management.
  • Handle any BAU and adhoc reporting requirements in relation to sales management and performance management activities.
  • Support and testing for systems used such as loan origination system, digital client onboarding, the Bank's ICAAP and Stress Test process

Jobholder Requirements:

Requirements:

  • Malaysian citizen
Education/Qualification

  • Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
Experience

  • 5 years and above experience in similar industry and/or consulting with a proven track record in Project Management.
  • Working knowledge and understanding of business banking (ie. nonretail) products, processes and customer journeys.
  • Excellent presentation and communication skills, able to effectively convey complex information at all levels
  • Influencing and negotiation skills, with the ability to constructively challenge in order to attain productive outcomes
  • Proficient working knowledge of MS Office products
  • Outlook, Word, Excel and PowerPoint
About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage.

Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

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