Services Advisor
2 weeks ago
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle dropoff, and vehicle pickup.
- Calling customers to advise them about service changes or car pickup times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
- Ensure that automotive work provided to customers meets company quality standards
- Determine and diagnose car issues based on customer description and vehicle condition
Salary:
RM1, RM2,500.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Education:
- STM/STPM (required)
Language:
- Bahasa (required)
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