Services Advisor

2 weeks ago


Simpang Empat, Perak, Malaysia M MOTORSPORTS SDN BHD Full time
Greeting customers and directing them to available mechanics.

  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
  • Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customers.
  • Answering questions about service outcomes and scheduling and booking appointments, vehicle dropoff, and vehicle pickup.
  • Calling customers to advise them about service changes or car pickup times.
  • Maintaining positive customer relationships to ensure repeat business.
  • Ensuring all details on services rendered and costs are related to customers and processing their payments.
  • Liaising with service technicians about parts ordering and ensuring parts are available when needed.
  • Ensure that automotive work provided to customers meets company quality standards
  • Determine and diagnose car issues based on customer description and vehicle condition

Salary:
RM1, RM2,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Education:

  • STM/STPM (required)

Language:

  • Bahasa (required)
Expected Start Date: 04/01/2024
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