Retail Supervisor
1 week ago
Responsibilities:
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Team Leadership: Supervise and motivate a team of retail staff, ensuring they adhere to company policies and deliver excellent customer service.
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Customer Service: Resolve escalated customer issues promptly and effectively, ensuring customer satisfaction at all times.
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Sales and Promotion: Implement sales strategies to achieve sales targets and promote merchandise effectively. Monitor promotional campaigns and ensure proper execution on the sales floor.
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Inventory Management: Oversee inventory levels and order merchandise as needed. Conduct regular stock audits to minimize shrinkage and maintain accurate inventory records.
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Operational Efficiency: Ensure store operations run smoothly, including opening and closing procedures, cash handling, and security protocols.
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Training and Development: Train new employees on company policies, procedures, and product knowledge. Provide ongoing coaching and development opportunities to enhance team performance.
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Reporting and Administration: Prepare daily sales reports, analyze performance metrics, and provide recommendations for improvement. Assist with scheduling, payroll, and other administrative tasks as needed.
Job Types:
Full-time, Permanent, Fresh graduate
Pay:
RM2, RM2,500.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Klang: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Education:
- Diploma/Advanced Diploma (required)
Location:
- Klang (required)
Expected Start Date: 07/01/2024
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