Admin Customer Service
2 weeks ago
- Provide assistance in inventory management including warehousing management
- Prepare report and filing of documents.
- Provide logistic support to team members.
- Prepare quotation, invoices and other related tasks.
- Provide administrative support to the management team.
- Deliver a positive customer experience through prompt and wellstructured responses to customer feedback, problems, queries or complaints.
- Maintain high customer satisfaction levels and drive other related metrics (average response time, average resolution time, multi touch tickets etc.)
- Provide feedback to help improve processes and tools to increase efficiency of the team.
- Be a key team player and working closely with other departments (Logistics, Brand and Sales) to ensure strong communication and resolve issues quickly and effectively.
Job Qualifications and Requirements:
- Minimum Requirement SPM, STPM.
- Well versed in Microsoft Office software (i.e. Microsoft Word, Excel, PowerPoint and etc.)
- Able to work independently with minimum supervision.
- Possess positive working attitude and pleasant personality.
- Willing to learn.
- Able to communicate in basic English, Mandarin / Cantonese and Bahasa Malaysia.
- Computer Literate in Word and Excel.
Job Types:
Full-time, Fresh graduate
Pay:
RM2, RM2,800.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Yearly bonus
Application Question(s):
- Are you currently employed?
- When will you be available to begin work?
- Are you good at Microsoft Office software?
Education:
- STM/STPM (required)
Experience:
- Administration: 1 year (preferred)
Language:
- Bahasa (required)
- English (required)
- Mandarin (required)
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