Hotel Receptionist

2 weeks ago

Cyberjaya, Selangor, Malaysia GFG HOME REALTY SDN BHD Full time

Job description

  • Perform all checkin and checkout tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills

  • Work experience as a Hotel Front Desk (Mobile), Receptionist, or similar role
  • Understanding of how travel planning websites operate, like Booking, Agoda and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills
  • PREFERABLY MALAYSIAN
  • PREFERABLY 2035 years old
  • Have
    OWN TRANSPORT & VALID DRIVING LICENSE

Job Types:
Full-time, Permanent

Salary:
RM1, RM2,000.00 per month

Benefits:

  • Opportunities for promotion

Supplemental pay types:

  • Overtime pay
  • Yearly bonus

Ability to commute/relocate:

  • Cyberjaya area : Reliably commute or planning to relocate before starting work (required)

Schedule:

  • Rotational shift

Job Types:
Full-time, Permanent

Pay:
RM1, RM2,000.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

  • Hotel Receptionist

    3 weeks ago

    Cyberjaya, Malaysia GFG HOME REALTY SDN BHD Full time

    **Job description** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms,...