Content Moderator

2 weeks ago

Kuantan, Pahang, Malaysia Gratitude Inc. Full time

Role:
Content Moderator

Timings:
Rotational Shifts (Permanent)

Industry:

BPO

Work Mode:
Work from office

Functional Area:
ITES /
BPO / Customer Service

Process:
Voice

Key Skills:
Mandarin Content Moderator

  • Qualification Graduate / Undergraduate / SPM
Age 18+years

Mandarin

Experience Fresh graduates or

SPM with 1 year customer service or content review related experience

Call center or

Content moderation

Special Training (if Any) NA (Non-Applicable)

Knowledge Experience or knowledge

in social media

Skills & Ability

  • Excellent written and verbal communication skills in English
  • Strong problemsolving skills and demonstrated multitask capabilities and
ambiguity

  • Flexible
  • Ability to handle high volumes during promotions and peak seasons
  • Teamwork
  • Resilience
Interview Rounds

  • Screening as per the profile doc
  • Competency Based Interview (CBI)
  • Recruiter Interview and Screening
  • Language Verification / Operations Round of Interview
Background Verification

  • Standard Teleperformance BGV
World Compliance Checks/ Global Sanction

  • Criminality Check
  • Global Sanctions

Salary:
RM RM 3300

Night Shift Allowance : 30RM/Day

KPI :
200RM to 500 RM

Site:
Bayan Lepas, Penang

Start Date:
Immediate Joiner

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