Captain (Me'nate Steak Hub Kuantan)

2 weeks ago

Kuantan, Pahang, Malaysia Palace Butcher Resources Sdn Bhd Full time
Always greet and welcome guests promptly in a warm and friendly manner.

  • Always thank and give fond farewell to guests conveying anticipation for their next visit.
  • Assist guest with table reservation and while seating.
  • Ensure guest are serviced within specified time.
  • Has a good knowledge of menu and presentation standards.
  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
  • Able to answer any questions regarding menu and assist with menu selections.
  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.
  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
  • Serve food courses and beverages to guests.
  • Set tables according to type of event and service standards.
  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Check with guests to ensure satisfaction with each food course and beverages.
  • Responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas, glass, etc. throughout the shift.
  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
  • Present accurate final bill to guest and process payment.
  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.
  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
  • Ensures that restaurant standards and SOPs are consistently implemented.
  • Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
  • Completes the daily responsibilities that are set for each individual shift.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Take an active role in coaching and developing junior staff.
  • Any other duties related to food and beverage service assigned by the manager.
  • Any related task given by superior.

Job Types:
Full-time, Permanent

Pay:
RM2, RM2,500.00 per month

Schedule:

  • Day shift

Ability to commute/relocate:

  • Kuantan: Reliably commute or planning to relocate before starting work (required)

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