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Customer Service Assistant
3 months ago
Summary of Essential Job Functions:
- Attend customers' enquiries both walkin and phone calls.
- Resolve customer enquiries on product or service related matters.
- Gather customer feedback and report to management.
- Arrange, schedule and follow up customer's service booking schedule.
- Assist data entry for sales order and to update delivery schedule to HQ and Sales personnel.
- Assist sales personnel to compile dealer order summary and sales report.
- Assist in daily housekeeping of department floor to provide better ambience to customer.
- Perform other adhoc duties as assigned by the superior.
Salary:
RM1, RM2,100.00 per month
Benefits:
- Dental insurance
- Free parking
- Maternity leave
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus