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Supervisor, End-user Computing

3 months ago

Kampung Pasir Gudang Baru, Johor, Malaysia MALAYSIA MARINE AND HEAVY ENGINEERING SDN BHD Full time
JOB PURPOSE
  • IT Technicians diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems.
IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company. The position holder are responsible to support Attendance System which will cover hardware and software installation and administration. JOB RESPONSIBILITIES
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Testing new technology
  • Possibly training junior staff
  • Troubleshoot MMHE computer and computer devices whenever requires.
  • Repairing and replacing equipment as necessary
  • Support to any ICT internal project or program.
  • To complete the task given within timeline.
  • Support to any MMHE event whenever requires.
  • Provide technical support and facilities for the event if requires.
  • Monitoring and maintaining MMHE computer desktop/notebook.
  • Ensure all MMHE ICT computer desktop/ notebook is in good condition.
  • Assist to keep track of ICT assets.
  • Update asset movement (IN and OUT)
  • Ensure all the tickets issued was closed within SLA timeline.
  • To attend user's log and close it within timeline.
  • To ensure that user have good experience with ICT service support.
  • To attend user's log and close it within timeline.
  • Ensure adherence and fully complied to HSE requirements in related work.
REQUIREMENT - Diploma or Certificate in IT related course or equivalent years working experience (minimum 1 years in Information Technology)

We are a globally trusted, energy industry and marine solutions provider, for a wide range of heavy engineering facilities and vessels.

We have more than 40-year track record of delivering integrated and complex solutions, including deepwater services to international oil & gas clients.

We are equally recognised for our global expertise in offshore conversion services and LNG Carrier repair and dry docking.

Backed by an exceptional track record, a highly skilled workforce and world-class facilities, we are able to provide innovative solutions to meet the complex demands of the energy industry - safely, on time and within cost.

We also own and operate a regional Centre of Excellence - a learning centre that produces technically expert workers for the industry.

As a testament to our sustainability performance and strong Environmental, Social and Governance ("ESG") practices, we are a proud constituent of the FTSE4Good Bursa Malaysia Index.

Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5