![Teleperformance Malaysia](https://media.trabajo.org/img/noimg.jpg)
Inbound Sales Representative- English Speaking
2 weeks ago
Responsibilities
- Handle incoming calls using proper sales and customer service practices throughout the interaction.
- Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
- Resolve issues within our support scope, guiding towards thirdparty solutions or paid consultations when necessary.
- Troubleshoot client products to ensure a onecall resolution.
- Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
- Exhibit excellent interpersonal skills and thrive in a fastpaced, highvolume environment.
- Open to working in rotational shifts.
Qualifications
- Bachelor's degree or Diploma in any discipline
- Open to Local Malaysian
- Proficiency in written and spoken English (at least CEFR B2 Level)
- Minimum 1 year of
sales experience preferred - Strong ability to turn support calls into sales opportunities
Pay:
RM3, RM4,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma/Advanced Diploma (required)
Experience:
- sales: 1 year (required)
Language:
- English(at least CEFR B2 Level) (required)
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