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Kyc Verification Processing Specialist
3 months ago
Key Responsibilities
- Handle the endtoend onboarding of new client accounts, collecting all relevant information and manage the client onboarding experience.
- Verify customer identification documents and assess the authenticity of provided information.
- Analyze and evaluate customer profiles to ensure compliance with regulatory requirements and company policies.
- Ensure accurate verification and liaise with customer to obtain additional information.
- Providing efficient solutions and offer to customers financial credit/funds by determining customers creditworthiness.
- Maintain and update database of all information and documents.
- Access short term and longterm repayment patterns of returning customers.
- Work closely with other members of the compliance team, sharing insights and providing support as necessary.
Authority Reporting
This position reports to Head of Operation.
Confidentiality
The employee is liable for keeping the confidentiality of all technological and business secrets of the Company during the employment.
Competency and Experience
- Diploma and equivalent.
- 12year experiences with Customer service, KYC, Tele-Sales and related
- Excellent written and verbal communication skills (Bahasa & English)
- Can work under high pressure.
- Strong analytical and problemsolving skills with excellent attention to detail
- Detail-Oriented, patient
- Teamwork skill
About Our Company
Welcome to the future of financial technology with our groundbreaking startup, headquartered in Malaysia, with global operations based in Vietnam, and strategic partnerships established across the Southeast Asian region.
We are on a mission to redefine the FinTech landscape, introducing innovation and seamless financial services to both local markets and the global stage.
At our startup FinTech company (GetCredit MY), headquartered in Malaysia with a global presence in Vietnam and an expanding network of partnerships throughout Southeast Asia, we are committed to reshaping the future of financial technology.
Salary:
RM2, RM2,800.00 per month
Benefits:
- Parental leave
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
