Online Customer Service

JOB DESCRIPTION To handle, process and pack order from customer from website, media social and whatsapp. To handle, process order from company website (Shopify) and shopee portal To update product updated stock in website, and company database Collect testimony/feedback from customer Edit testimony/feedback & update testimony/feedback on company media social...

JOB SCOPE To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) To assist customer inquiries. To prepare sales and customer database report. To liaise with superior on product launching and sale. To perform ad hoc task assigned by the management from time to time.REQUIREMENT: At least a Diploma, Advanced/Higher/Graduate...

Responsibilities1) Customer Inquiry Management2) Appointment SchedulingArrange and manage customer appointments for consultations, installations, or other services as required.3) Sales ClosingPersuasively guide customers through the purchasing process to close sales. Ensure a seamless and satisfying buying experience.4) Order ManagementProcess customer...

Job description- Job description:_ Manage company Ecommerce platforms such as Whatsapp / Facebook Page / Instagram or Website. Prepare sales and customer database report Develop Ecommerce strategy to promote sales via online and Live marketing Build productive trust relationships with customers Assist customer via online in locating the desired to purchase...

Job Title: Online Sales Representative- Reports to: Sales Manager- Job Summary: The Online Sales Representative is responsible for generating new sales opportunities and closing deals through online channels. This includes responding to customer inquiries, qualifying leads, and providing excellent customer service.- Duties and Responsibilities:Qualify leads...

Able to manage and promote online platform sales, closing deal, handle customer enquiry and provide after sales service to solve customer technical issue. Manage social media content and grow business organically generate income. Close Sales via WhatsApp and social media platform Any other duties and responsibilities that may be assigned to you by the...

Job description- Job description:_ Manage company Ecommerce platforms such as Whatsapp / Facebook Page / Instagram or Website. Prepare sales and customer database report Develop Ecommerce strategy to promote sales via online and Live marketing Build productive trust relationships with customers Assist customer via online in locating the desired to purchase...

Job description: Manage company Ecommerce platforms such as Whatsapp / Facebook Page Instagram or Website. Engage with potential customers and convert lead into sales. (Sales conversion) Prepare sales and customer database report Develop Ecommerce strategy to promote sales via online and Live marketing Build productive trust relationships with customers...

Job description: Manage company Ecommerce platforms such as Whatsapp / Facebook Page Instagram or Website. Engage with potential customers and convert lead into sales. (Sales conversion) Prepare sales and customer database report Develop Ecommerce strategy to promote sales via online and Live marketing Build productive trust relationships with customers...

Job Title: Online Sales Representative- Reports to: Sales Manager- Job Summary: The Online Sales Representative is responsible for generating new sales opportunities and closing deals through online channels.- Duties and Responsibilities:- Qualifications:Diploma in business or a related field. 1-2 years of experience in sales or customer service.-...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

Job description: Manage company Ecommerce platforms such as WhatsApp / Facebook Page / Instagram or Website. Prepare sales and customer database report Develop Ecommerce strategy to promote sales via online and Live marketing Build productive trust relationships with customers Assist customer via online in locating the desired to purchase the item. Assess...

Manage and reply all queries in the E-Commerce Platform (Shopee, Lazada, Websites & all social media platform) Perform routine administrative tasks such as filing, recording and controlling documents related to customer service. Assist walkin customers in the showroom. Listen, resolve and answer to customers' concerns, issues and questions with your best...

Provide friendly and efficient service to the travel community of our client. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound phone calls, including urgent situations. Identify and escalate issues appropriately. Compose thoughtful and accurate messages or customize prepared responses to customer...

Criteria: 1. Boutique or retail or online sales experience = 1 year and above 2. Good in communication skills; verbal and written 3. Reliable, with high integrity and strong work ethic 4. Ability to work as part of a team 5. Good appearance and attitude 6. Computer literacy 7. Ability to keep a positive attitude in a fast-paced environment Job Description:...

Position: Customer Service ExecutiveJob Description:We are currently seeking a dynamic and enthusiastic individual to join our team as a Customer Service Executive. As the Customer Service Executive, you will be responsible for ensuring exceptional customer experiences and maintaining positive relationships with our valued clientele. Your role will involve...

This is a full-time on-site role for a Customer Service Cum Sales located in Bandar Baru Bangi.The successful applicant will be responsible for the following day-to-day tasks: The Customer Service Cum Sales representative will be responsible for handling customer inquiries, resolving customer complaints, providing information about our products and services,...

JOB SCOPE To handle sales from Whatsapp HQ, social media platforms (Shopee, Tiktok, Instagram) To assist customer inquiries. To prepare sales and customer database report. To liaise with superior on product launching and sale. To perform ad hoc task assigned by the management from time to time.REQUIREMENT: At least a Diploma, Advanced/Higher/Graduate...

RESPONSIBILITIES Handling Customer Enquiries, feedback's and complaint's Manage replace, return, refund, defect, wrong Item for customers & leaders Handling shipment Handling customer selfpickup Replying/attending to customer's WhatsApp Prepare report for daily, weekly & monthly report Execute to follow up customer weekly for promotion/new product from...

CRITERIA Have great selfmotivation to ensure the growth in sales of the company Superb interpersonal skills, including the ability to quickly build close relationship with customers/ patients Ability to be friendly and polite, even when tired, or under pressure A commitment to excellent customer service Excellent communication and listening skills to attract...