Personal Financial Consultant, Sarikei Branch My
2 weeks ago
JOB TITTLE PERSONAL FINANCIAL CONSULTANT (PFC)
Reports To:
Branch Manager
Other Reporting Relationship:
Segment Manager
Job Purpose
Actively market and sell all core consumer products, primarily to branch walk-in customers.
The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs.
Key Products
- Retail Loan
- ASB Financing
- Personal Financing
- Wealth Management
- Credit Card
- Bancassurance
Sales Planing
To actively identify and pursue sales opportunity by:
Generating new leads through asking for referrals, networking with lawyers, real estate agents, data mining existing depositors for additional opportunities etc.
Following up on leads promptlyExecuting requisite number of con calls.
Participating in sales activities / customer acquisition activities organised by Branch or HQ
To manage sales pipelines by:
Participating in sales management routines where sales activities and results will be reviewed with BM
To maintain accurate and updated information by:
Keeping abreast with updated product information and market changes (e.g. revised interest rate of CIMB products and competitors, equity, interest rate markets)
Maintaining accurate and updated information on customers.
Maintaining accurate and updated information on leads and pipeline reporting.
Sales Execution
To actively market and sell CIMB's consumer products to all customers by:
Understading assessing customer's requirements and recommending appropriate consumer products.
(using the relevant performance support tools :
e.g. Tactical Sales Tool, CPMS)
Actively cross - selling to CIMB's customers.
To execute sales based on customer request on timing
Referring new non-consumer lending opportunities to the appropriate units (e.g. SME desk, Business Banking)
To work with the branch sales team to execute marketing and sales plan communicated by the Branch Manager such as atteding launch sites (e.g. produt roadshows) when reqiured.
To ensure completeness and accuracy of documentation or data entry upon submission or after sales services to Fulfillment Operations.
To comply with process and procedures for sales execution, appeals, discounts, redemption etc.
Customer Relationship
To build and maintain long-term and profitable relationships by:
Providing quality customer service that upholds customer waiting time.
Obtaining customer's feedback on sales - related matters and inform Branch Manager, where appropriate.
Resolving customer's problems and complaints on sales - related matters and escalate unresolved complaints to Branch Managers on exception basis
Compliance
To manage portfolio risk exposure for customers (only applicable when it is technology enabled)
To ensure that there are no discrepancies, exceptions and non-compliance when booking rates (e.g. Unit Trust, Currency and Treasury products)
To strictly comply to the CIMB Bank's policies and procedures, including credit control procedures, audit compliance, BNM Guidelines etc
To comply with sales code of ethics and governance
To respond to compliance enquiries from Vertical line (BM, RD & CSD Head ) and Horizontal line (Segment Manager and Sales Segment Support Lead)
People Management
To encourage and promote teamwork within branch sales team by:
Providing assistance (e.g. training, knowledge sharing, covering of duties ) to sales team members where necessary
Identifying and sharing new ideas and approaches for increasing sales and maximising customer experiences
Maintaining a conducive and professional working relationship within the sales team.
To project a professional business image at all times through high standards of housekeeping and personal grooming
To participate in the Continuous Professional Development Program
**Key Perfomance Indicators
**Qualification
1. University Degree (preferably in business or accounting)
- Banking diploma with 3 years relevant banking experience may be considered
- Graduates and diploma holders are required to have a minimum of 4 credits in SPM
Experience
- 3 years banking / sales and marketing experience is preferrable
Education & Training (or equivalent)
Skill / Competencies
- To be update based on Competency Modal
- Good networking skills, customer focus, confident, proactive and results oriented
- Exellent communication skills. Profficient in English and Bahasa Malaysia. Mandarin is preferable but optional.
- Good business ettqutte and image.
- Computer skills e.g. Microsoft Office
-
Personal Financial Consultant, Sarikei Branch My
4 weeks ago
Malaysia CIMB Group Full time**JOB TITTLE PERSONAL FINANCIAL CONSULTANT (PFC)** Reports To: Branch Manager Other Reporting Relationship: Segment Manager **Job Purpose** Actively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB...
-
Malaysia CIMB Group Full timeJOB TITTLE- PERSONAL FINANCIAL CONSULTANT (PFC)- Grade- Location- Branch- Reports To- Branch Manager- Other Reporting Relationship- Segment Manager- Job Purpose- Actively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and...
-
Personal Financial Consultant, Rembau Branch My
4 weeks ago
Malaysia CIMB Group Full timeJOB TITTLE- PERSONAL FINANCIAL CONSULTANT (PFC)- Grade- U8.S- Location- Branch- Reports To- Branch Manager- Other Reporting Relationship- Segment Manager- Job Purpose- Actively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves...
-
Personal Financial Consultant, Parit Buntar Branch
3 months ago
Malaysia CIMB Group Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs
-
Malaysia CIMB Group Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs.
-
Malaysia CIMB Group Full timeJOB TITTLE**PERSONAL FINANCIAL CONSULTANT (PFC)** - Grade- Location- Branch- Reports To- Branch Manager- Other Reporting Relationship- Segment Manager- Job Purpose- Actively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying...
-
Malaysia CIMB Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs. • To actively identify and pursue sales opportunity by : ─ Generating new leads...
-
Malaysia CIMB Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs. • To actively identify and pursue sales opportunity by : ─ Generating new leads...
-
Malaysia CIMB Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs. To actively identify and pursue sales opportunity by : ─ Generating new leads through asking for...
-
Malaysia CIMB Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs. To actively identify and pursue sales opportunity by : ─ Generating new leads through asking for...
-
Malaysia CIMB Full timeActively market and sell all core consumer products, primarily to branch walk-in customers. The Personal Financial Consultant executes a consultative selling process, which involves identifying and recommending CIMB products to meet customer's financial needs. To actively identify and pursue sales opportunity by : ─ Generating new leads through asking for...
-
Malaysia CIMB Group Full time**Job Highlights**: - Competitive remuneration & potential to earn where sky is the limit! - Personal & career growth opportunities - Opportunity to work across the region **Responsibilities**: - To promote and professionally sell a wide range of Wealth, Loans & Bancassurance products to the Bank’s existing and potential customers. - To provide...
-
Personal Financial Consultant, Bentong Branch My
3 weeks ago
Malaysia CIMB Group Full time**Responsibilities**: - To promote and professionally sell a wide range of Loan/ Bancassurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer needs. - To ensure customer satisfaction and provide excellent after sales service. - To plan and implement sales...
-
Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
-
Malaysia CIMB Group Full time**JOB DESCRIPTION** **Job Title: Financial Service Consultant (FSC)** Unit : Respective Branches Job Location: Branch Job Title of Direct Superior : Branch Manager **Key Responsibilities** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional...
-
Personal Financial Consultant, Bentong Branch My
2 weeks ago
Malaysia CIMB Group Full timeResponsibilities: To promote and professionally sell a wide range of Loan/ Bancassurance products to the Bank's existing and potential customers. To provide professional advice and on appropriate financial products based on customer needs. To ensure customer satisfaction and provide excellent after sales service. To plan and implement sales activities...
-
Malaysia CIMB Group Full timeJob Title: Financial Service Consultant (FSC)Unit : Respective BranchesJob Location: BranchJob Title of Direct Superior : Branch ManagerKey ResponsibilitiesTo promote and professionally sell a wide range of Bancassurance life insurance products to the Bank's existing and potential customers.To provide professional advice and on appropriate financial products...
-
Personal Financial Consultant, Muar Branch My
2 months ago
Malaysia CIMB Group Full timeSales Planing- To actively identify and pursue sales opportunity by: - Generating new leads through asking for referrals, networking with lawyers, real estate agents, data mining existing depositors for additional opportunities etc. - Following up on leads promptly - Executing requisite number of con calls. - Participating in sales activities / customer...
-
Malaysia CIMB Group Full time**KEY RESPONSIBILITIES** - Sales Planning- To actively identify and pursue sales opportunity by: - Generating new leads through asking for referrals, networking with lawyers, real estate agents, data mining existing depositors for additional opportunities etc. - Following up on leads promptly - Executing requisite number of con calls. - Participating in...
-
Financial Services Consultant, Tawau Branch My
2 weeks ago
Malaysia CIMB Group Full timeFinancial Services ConsultantJob PurposeTo promote and professionally sell a wide range of Bancassurance products to the Bank's mass and mass affluent customers.To provide professional advice and on appropriate financial products based on customer needs.To ensure customer satisfaction and provide excellent after sales services.To work closely with Preferred...
