E-commerce Assistant

2 weeks ago


Kuantan, Pahang, Malaysia TRIO LOGISTICS (M) SDN BHD Full time
Develop, monitor, write and update product content contained on e-Commerce websites/portals.

  • Supporting the daytoday operations of our online store(s).
  • Promoting services offered in all media social platform.
  • To ensure the smooth functioning of company's digital storefront and achieve sales target.

Responsibilities:

  • Manage product listings on e-commerce platforms, including uploading product descriptions, images, stock inventory and prices.
  • Assist in the creation and execution of online marketing campaigns, including mailing and social media promotions.
  • Respond promptly to customer inquiries and resolve issues in a professional and timely manner.
  • Ability to build rapport and establish trust with Customers.
  • Follow up sales and order processing.
  • Analyze website traffic and sales data to identify trend, opportunities for improvement and drive organic traffic.
  • Stay up to date with industry trends and best practices in e-commerce to maintain a competitive edge.
  • Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
  • Handle daily marketplace operation, include order processing, customer service and other questions.
  • Identify target audiences, objectives and desired outcomes of marketing campaign.
  • Perform any other ad
- hoc assignment as and when required

Requirements:

  • Min in Diploma/Advanced Diploma/ Bachelor's Degree in Marketing, Business Study / E-Commerce in Entrepreneurs or related field preferred.
  • Previous experience in e-commerce, digital marketing, or related fields is a plus.
  • Proficiency in e-commerce platforms.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Excellent communication skills, both written and verbal.
  • Strong negotiation, and interpersonal skills.
  • Passion for e-commerce and a customer-centric mindset.

Job Types:
Full-time, Permanent

Pay:
RM1, RM2,000.00 per month

Schedule:

  • Monday to Friday

Experience:

  • Ecommerce: 1 year (required)
Application Deadline: 06/14/2024

Expected Start Date: 06/24/2024
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