Steward Supervisor
3 months ago
Bangi, Selangor, Malaysia
Tenera Hotel
Full time
Responsibilities:
- Assist food & beverage (service) team and managers with all aspects of service.
- Welcome and assist guest according to Hotel service standards.
- Ensure hotel standards of cleanliness and set up of function space for the outlet and event areas are executed with the highest level of proficiency.
- Provide courteous service to the guest and respond promptly and tactfully to the guest inquires, complaints and request. Give guest immediate and complete attention to their request and complaints. Make sure the guests are satisfied with the service before they leave the outlet.
- Permanent training on the job for the staff ensuring that the correct methods of service are maintained.
- Ensure that room checklist and cleaning schedules are being completed.
- Food checklist.
- Incharge on the particular floor as assign by superior.
- Fixer on duty/shift as assign by superior.
- Staff/ Part Timers groom and punctuality.
- Report and Responsible for the maintenance of all operating ware/equipment.
- Actively participate in daily briefings and EO meetings.
Salary:
RM1, RM2,500.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Yearly bonus
Ability to commute/relocate:
- Bandar Baru Bangi: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Experience:
- Food service: 1 year (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
