Guest Experience Expert
2 weeks ago
Número de Empleo
Categoría de Empleo Rooms & Guest Services Operations
Ubicación Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VER EN MAPA
Horario Full-Time
¿Ubicación remota? N
¿Reubicación? N
Tipo de Posición Non-Management
Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida. Además de eso, se trata de construir una experiência que sea única y memorable para el huésped.
Nuestros Expertos en experiências de los huéspedes toman la iniciativa para ofrecer una amplia gama de servicios que guíen a nuestros huéspedes en su estadía.
Se sienten empoderados para estar en movimiento y hacer lo que hay que hacer en cada momento.Ya estén realizando tareas operativas, ocupándose de solicitudes de los huéspedes, completando informes o comentando eventos y lugares destacados del área local, los Expertos en la experiência del huésped consiguen que esas transacciones sean parte de la experiência del huésped.
Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, respetar la confidencialidad, proteger los activos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional.Los Expertos en la experiência del huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 10 libras sin ayuda).
Es fundamental que los Expertos en la experiência del huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.
APTITUDES DESEABLES
Educación:
Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General
(General Educational Development, GED).
Experiência laboral afín:
No se requiere experiência laboral afín.
Experiência como supervisor:
No se requiere experiência como supervisor.
Licencia o certificación:
Ninguna
- Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas. Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._
Los huéspedes vienen para descubrir lo inesperado, sumergirse en una nueva cultura o, simplemente, aprovechar al máximo una tarde libre.
Ven los viajes de negocios como una aventura, porque así ven cualquier viaje. Mientras otros se conforman con lo habitual, nuestros huéspedes ven la oportunidad de llevarse a casa una gran historia. Igual que nosotros. Buscamos a exploradores espontáneos que se unan al equipo para acercar el alma del vecindario a nuestros huéspedes. Si te atrae la idea, te invitamos a descubrir las oportunidades de empleo de Renaissance Hotels. Al unirte a Renaissance Hotels, te unes a una cartera de marcas con Marriott International.
Estarás donde puedes llevar a cabo tu mejor trabajo,
comenzarás a cumplir tu propósito,
formarás parte de un increíble equipo mundial y
te convertirás en tu mejor versión.
-
Guest Experience Expert
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full time**رقم الوظيفة** **التصنيفات** Rooms & Guest Services Operations**الموقع** Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى...
-
Guest Experience Expert
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoNuestro trabajo no consiste solo en que el...
-
F&b and Event Service Expert
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information -Open to Malaysian IC holders and permanent residents only.Job Number Job Category Food and Beverage & CulinaryLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management - F&B and Event...
-
F&b and Event Service Expert
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full time**Numéro de l'Emploi** **Catégorie d'Emploi** Food and Beverage & Culinary**Lieu** Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementOur jobs aren't just about putting food on the table...
-
F&b and Event Service Expert
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeNúmero de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementOur jobs aren't just about putting food on the table or serving guests...
-
Bell Captain
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond to guest requests for special arrangements or services (e.g., transportation,...
-
Bell Captain
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information -Open to Malaysian IC holders and permanent residents only.Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond to...
-
Club Lounge Agent
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins by confirming reservations, assigning room, and issuing and...
-
Bellman
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Renaissance Navigators use their passion for discovery to add creativity and originality to...
-
Bellman
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Renaissance Navigators use their passion for discovery to add creativity and originality to...
-
Housekeeping Assistant
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information Open to Malaysian IC holders and permanent residents onlyJob Number Job Category Housekeeping & LaundryLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond promptly to...
-
Front Desk Supervisor
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow...
-
Assistant Sales Manager
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information Open to Malaysian IC holders and permanent residents only.Job Number Job Category Sales & MarketingLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Report accidents, injuries,...
-
Assistant Sales Manager
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information -Open to Malaysian IC holders and permanent residents only.Job Number Job Category Sales & MarketingLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Report accidents, injuries,...
-
Banquet Supervisor
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Food and Beverage & CulinaryLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any...
-
Housekeeping Supervisor
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information Open to Malaysian IC holders and permanent residents only.Job Number Job Category Housekeeping & LaundryLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Inspect guest rooms,...
-
Assistant Restaurant Manager
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information Open to Malaysian IC holders and permanent residents only.Job Number Job Category Food and Beverage & CulinaryLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Ensure staff is...
-
Catering Sales Executive
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Sales & MarketingLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist management in training and motivating employees; serve as a role model. Follow all company policies...
-
Catering Sales Executive
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeJob Number Job Category Sales & MarketingLocation Renaissance Johor Bahru Hotel, No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and...
-
Housekeeping Clerk
2 weeks ago
Masai, Johor, Malaysia Marriott International, Inc Full timeAdditional Information 1. For Malaysian residents only.2. Strong in computer skills.3. Experienced in Housekeeping background is preferred.Job Number Job Category AdministrativeLocation Renaissance Johor Bahru Hotel, No 2 Jalan Permas 11, Bandar Baru Permas Jaya, Johor Bahru, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation?...