Tea Barista

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Auro Capital Sdn Bhd Full time

Position Overview:

As a Tea Barista, you will play a crucial role in ensuring exceptional customer service and efficient store operations.

Your responsibilities will involve assisting customers in selecting beverages, handling transactions, maintaining cleanliness and organization, and contributing to a positive shopping experience for patrons.

You will be part of a dynamic team that prides itself on delivering high-quality beverages and excellent service to our valued customers.


Key Responsibilities:

Training:
Receive training to develop operational skills and perform responsibilities in various departments of store operations.

Customer Service:
Providing excellent customer service by greeting customers, taking their orders, and offering product recommendations.

Order Fulfillment:
Receiving and processing customer orders.

Cash Handling:
To responsible for handling cash, credit or debit card transactions, and maintaining accurate records of sales.

Stock Management:
Ensuring the store is adequately stocked with ingredients, supplies and packing materials and restocking as needed.

Store Maintenance:

Maintaining a clean and organized work area, including equipment, countertop and seating areas, to ensure a hygienic environment for customers.


Up selling and Promotion:
Assisting in promoting special offers, new products, or events to attract more customers to the store.

Quality Control:
Ensuring that all beverages are prepared to the highest quality standards and in accordance with the store's recipes.

Daily Reporting:
Keeping track sales, inventory levels, and other relevant data, and report to the store manager as required.

Compliance and Safety:
Following all health and safety regulations to ensure the well-being of customer and fellow employees.

Team Collaboration:
Collaborating with co-workers and supporting each other to ensure smooth store operations.

Product Knowledge:
Have a through understanding of the store's menu, including ingredients, pricing and special offer.

Problem-solving:Addressing customer inquiries, concerns and complaints professionally and promptly, striving to resolve issues to the customer's satisfaction.

Job Types:
Student job, Permanent, Full-time, Fresh graduate

Salary:
RM1, RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Early shift
  • Evening shift

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Experience:

Tea Barista: 1 year (required)

License/Certification:

  • Food Handling Certificate (required)

Ability to Commute:

  • Kuala Lumpur (required)

Ability to Relocate:

  • Kuala Lumpur: Relocate with an employer provided relocation package (required)
Expected Start Date: 11/29/2023

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