Concierge (Family) (167453)
2 weeks ago
George Town, Penang, Malaysia
Shangri-La Hotels
Full time
Shangri-La Rasa Sayang, PenangShangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world.
As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways.
We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort.
Service Associate - Concierge (Famex)
We are looking for Service Associate - Concierge (Famex)
As a Service Associate - Concierge (Famex), we rely on you to
Create a memorable experience for the guest and their family
Engage with guests / families and enhance the service based on their feedback
Assist with any issues or problems
We are looking for someone who:
Has experience in the same capacity, preferably in a luxury hotel
Diploma / Graduate from a hotel management or related education background
Communicates and writes with fluency in English (as well as local language)
Has strong interpersonal skills and customer oriented
Is a self-starter and a team player
Enjoys problem solving with a can-do attitude
Knowledge of local attractions will be advantageous