Technician / Mechanic (Proton)

2 weeks ago


Banting, Selangor, Malaysia Edaran Otomobil Nasional Berhad Full time
Increases customer satisfaction by performing minor / major service / repair correctly and clean the first time.

  • Accomplish and maintain high level of quality, productivity and efficiency, achieves daily, weekly and monthly sales target thus maintain low rate of comeback repairs or complaints.
  • Accurately and timely perform all work instruction stipulated in service orders assigned by job controller / service foreman; provide written report for additional jobs when necessary.
  • Immediately inform service foreman on any work delays whenever jobs are unable to meet actual flat rate time.
  • Return all replaced parts to customer after each repair and be prepared to work extra time when requested by management.
  • Maintain clean tools, equipment, facilities, environment and general workshop housekeeping at all time.
  • Responsible for vehicle security and safety while in service center. Follows work rules and service center safety & health practices relating to operation of shop tools, use of personal safety devices and housekeeping.
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
  • Responsible in SOPs, ISO, DOE, Safety & Health and local authorities compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company's profitability.
  • Responsible to perform other duties requested by superior.

Job Types:
Full-time, Permanent

Salary:
RM1, RM2,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Parental leave

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Banting: Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Mechanic: 1 year (preferred)
  • Automotive: 1 year (preferred)

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