Tour Operators

2 weeks ago

Ampang, Selangor, Malaysia Glocal Travel And Tours Sdn Bhd Full time

Responsibilities:

Sales Generation:
Identify and pursue new business opportunities within the travel industry, including travel agencies, tour operators, and other potential clients.

Develop and execute sales strategies to achieve or exceed sales targets and objectives.

Client Relationship Management:
Build and maintain strong relationships with existing and potential clients.

Understand client needs and preferences, providing them with tailored travel packages and solutions.

Address client inquiries, concerns, and provide exceptional customer service to ensure client satisfaction and retention.

Product Promotion and Knowledge:
Stay updated on the company's travel products, services, and offerings.

Effectively communicate the value proposition of various travel packages and promotions to clients.

Conduct presentations, workshops, and training sessions for clients to showcase new products or services.

Collaboration and Coordination:
Work closely with the marketing team to develop sales materials, promotional campaigns, and marketing strategies.

Collaborate with other departments such as operations and customer support to ensure seamless delivery of services to clients.

Reporting and Analysis:
Maintain accurate records of sales activities, client interactions, and pipeline management using CRM software.

Generate regular sales reports, analyze trends, and provide insights to improve sales performance.

Requirements:

  • Bachelor's degree in Tourism Management, Business Administration, Marketing, or a related field.
  • Proven experience in sales within the travel industry, preferably in a wholesale travel or tour company.
  • Strong negotiation, communication, and interpersonal skills.
  • Ability to work independently, as well as part of a team, in a fast-paced environment.
  • Proficiency in CRM software and MS Office Suite.
  • Willingness to travel for client meetings and industry events as required.

Salary:
From RM1,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

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