Team Lead

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic.

The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan.

The aim of the Business Development and Partnership teams is to provide Shopee's buyers with a wide variety of product listings at the best prices.


  • Lead and oversee a dedicated team to assist the Business Development department consistently.
  • Engage in regular discussions with the various internal teams to enhance all Standard Operating Procedures (SOPs) for increased work efficiency.
  • Effectively manage all tasks delegated to our team, including:
  • Pricing Support: Conduct price checks across various platforms to ensure our products maintain a competitive edge. Also, provide ad hoc pricing assistance.
  • Marketing Support: Assist the Marketing Solutions team throughout the contract endorsement, package booking, invoice billing, payment reminder, and order closure processes. Additionally, offer ad hoc support to the marketing team.
  • Campaign Support: Aid the Business Development team in providing services to sellers, such as Mass Upload and Voucher Creation. Additionally, provide ad hoc support during campaign days.

Requirements:

  • A Bachelor's Degree in any field, with work experience in managing a team and business operations background
  • Resultoriented, selfdriven, positive attitude and team player striving for team success
  • Flexible and openminded with good service mind with the ability to handle customer's complaint and inquiry
  • Analytical and able to generate meaningful and actionable analysis; Strong logical thinking and problemsolving skills

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