Manager, Health Transformation, Asia Pacific

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Malaysia Full time

Job Purpose


Lead the transformation of the health business operations in Asia into a world class operations with focus on sustainable cost, scalable capabilities and resilient operating environment while delivering best in class service to our customers, distribution and partners.


Key Responsibilities

  • Work with OEs and cross functional teams to gain an in-depth understanding of their Business Processes.
  • Identifies issues, gaps and translate them into business requirements and/or Initiatives. To ensure alignment with Group/Regional TeX and Rules.
  • Co-develop a business strategy placing digitalization, automation and customer at the centre.
  • Defining the scope of the changes and developing timelines and key milestones
  • Work actively with stakeholders in AZAP/Core Project Team
  • Participate in all schedule project governance calls
  • Prepare and deliver updates and regular updates to key stakeholders.
  • Manage Change, drive and track performance of key milestones and deliverables
  • Work with OEs to drive alignment and standardization across the Region on key business requirements and controls to manage claims (Cost Containment)
  • Drive execution and ensure alignment with strategic objectives.
  • Drive efficiency and productivity aligning with future business direction, growth and improve customer experience.
  • Drive implementation of Health Claims Management Systems across the region in collaboration with from AZAP.
  • Drive implementation of Digital Health Services across the region in collaboration with AZAP.

Mandatory Requirements:

Experience in Technical skills -Claims and was part of the transformation team in her previous role focusing Change Management, Development of eplatforms for claim submission, developed in house engines to enable STPs, Claims Automation and FWA.


Essential Requirements:

Claims Adjudicator from Cashless & Reimbursement Claims

48683 | Product Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.

We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Join us. Let's care for tomorrow.

Job Level:

  • Professional

Location:

  • KUALA LUMPUR, Federal Territory of Kuala Lumpur, MY
    Area of Expertise:
  • Product Management

Unit:

  • Allianz Malaysia

Employing Entity:

  • Allianz Life Insurance Malaysia Berhad

Job Type:

  • Full-Time

Remote Job:

  • Hybrid working

Employment Type:

  • Permanent

ID:

  • 48683

Position Cluster:

  • Non-Executive

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