Club Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Pearl Gain Sdn Bhd Full time

Job brief:


As the Club manager, you will play a vital role in supporting the management team to manage the fitness club effectively.

This includes oversee the day-to-day operations of a fitness club, works closely with personal trainers and staff, providing excellent customer services, guests are satisfied with their gym experience.

The primary responsibilities of a club manager include managing classes and trainers, selling and retaining memberships, and ensuring all equipment meets safety standards.

Knowledge of sales and marketing are a must to create interest in the business and attract new members.

Duties & Responsibilities:

  • Responsible for recruiting, training, and supervising of staff.
  • Ensuring compliance with company policies and procedures, health, and safety legislation
  • Enhancing profitability by organising and delivering an appropriate range of fitness activities and programmes to attract new members.
  • Deploys marketing strategies to increase gym membership.
  • Select Fitness Instructors for Fitness Club members and arrange course plans.
  • Keep abreast of industry trends and competitors while coming up with new ideas for business improvement.
  • Dealing with enquiries, complaints and emergencies from customers or staff.
  • Promotes a positive customer experience.
  • Inspects the facility and fitness equipment regularly.
  • Undertaking administrative tasks and provide monthly reports.
  • Responsible for the efficient, costeffective operation, proficient in managing budgets, analyzing financial statements.
  • Perform other reasonable duties as assigned.

Job Requirements:

  • 5 years related experience including 3 years of experience in Gym operations or equivalent combination of education and experience.
  • Relevant knowledge to operate a club.
  • Fluent in written and spoken English to meet business needs.
  • Extensive knowledge on the use of the facilities and equipment are a must.
  • Able to train, lead, provide guidance and develop team members.
  • Able to interact well with members, guests, employees and third parties.
  • Possess strong problem solving and organizational skills.
  • Good interpersonal skills to provide overall member and guest satisfaction.
  • Able to work under pressure and deal with stressful situations during busy periods.

Job Types:
Full-time, Permanent

Salary:
RM6, RM8,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Maternity leave
  • Parental leave
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 09/30/2023

Expected Start Date: 09/15/2023
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