Manager, Commercial and Retail Management

1 week ago

Klang, Selangor, Malaysia UD Trucks Full time

Manager, Commercial and Retail Management Competence Development

Department :
Retail & Competence Development (BP60220)

Job Overview
UD Trucks is known for our pioneering technologies and products within the commercial automotive industry.

This role secures a good competence level for UD International Sales markets to deliver good ownership experience and customer satisfaction, develop and deliver professional commercial, product and retail management courses for
UD Trucks respective international markets.

This role will collaborate closely with market management teams and relevant Competence Development functions to analyse the competence development needs in commercial, product and sales roles in the area of UD International markets and to secure the relevant solutions.

Actively create/coach/drive & support markets with effective and high-quality implementation of all learning & development solutions.

Responsibilities and Duties

Align CD initiatives with business requirements:

  • Secure fulfilment of UD IS specific curricula based on business needs and priorities.
  • Identify the commercial/ product training courses that are considered mandatory by UD IS based on strategic objectives and projects.
  • Identify the bottomup market specific mandatory courses with each market management team based on local priorities.
  • Develop annual training plan and training budget (Commercial/ product)
  • Based on CD Process, be responsible for overall project management including analysis of needs, design and develop training content, pilot & implement on all commercial and product training.
  • Support markets to develop clear actions plans and corrective actions that will close key competence gaps and ensure followthrough on agreed actions.
  • Set training target, create evaluation structures to obtain required outcomes and Return on Investment.
  • Provide reporting as and when needed to hierarchical management.
  • Customise/adapt and coordinate translation of material as and when needed.
  • Source for training/ material development/ translation vendor with full adherence of the purchasing process and compliance.
  • Leverage internal existing learning offerings from UD IS, UD Japan, UD Academy and other BA/BU. Work in close collaboration with the internal counterpart to source the suitable learning offerings.
  • Support trainer development through the implementation of the trainer certification program and 360 feedback (training execution observation and feedback).
  • Support the training execution and MS administration on other trainings as and when required (IT, driver training).

lmplement commercial and product training as per training plan and market needs:

  • Implement commercial development "train the trainer" program through a planned delivery schedule and with consistent content and delivery standard.
  • Coordination on vehicle needed for commercial/ product training execution, Plan for investment budget for commercial and product training.
  • Monitor and guide commercial product trainers in implementation of the commercial / product development programs in their own regions / markets.
  • Provide specialist support to commercial/ product training programmes in markets for key customers.
  • Input commercial competency demand into new product project.
  • Develop new components that can be incorporated within commercial/ product training portfolio based on internal or external requirements e.g., videos, literature, App's etc (in the form of Elearning, ILT, selfstudy), including the need of language translation.
  • Look into the possibility of sales/ commercial assessment for the market, plan and execute the respective program, encourage participation from UD IS markets.

Manage vehicle launch training projects:

  • Work in close collaboration with the relevant CD functions and commercial project team to support markets with the development and execution of new launch training implementation plans in line with market specific launch dates and requirements.
  • Monitor and report the elearning and IT implementation status on a regular basis to project team, and other stakeholders. Monitor the achievement of the Market Release Criteria for every market and highlight risks and concerns timeously to management.
  • Identify and secure vehicles, marketing materials etc. required for the training delivery. Coordinate the ordering, distribution and invoicing process with the markets, and ensure compliance with the relevant policies and procedures.

lmplementation of Learning Management System (LMS):

  • Implement theoretical and practical assessment tools to measure the transfer of learning.
  • Monitor the successful completion of assessments using the MS System (Navigator).
  • Drive the implementation of LMS (Navigator) across the markets, encouraging the enrolment of user into UD LMS.
  • Create training courses in course library and with frequent update.
  • Support the registration of user on commercial tr

  • Commercial Intelligence Manager

    1 week ago

    Klang, Selangor, Malaysia Ambition Full time

    Job details:Posted 13 February 2024SalaryRM RM per monthLocationSelangorJob type PermanentDisciplineSales & MarketingReference270592_ Key Responsibilities: Leading the integration of business intelligence solutions with key stakeholders in the business. Support business planning and innovation through strategic analysis of market research and competitor...

  • Manager Commercial Planning Selangor, Malaysia

    1 week ago

    Klang, Selangor, Malaysia Philip Morris International Full time

    At PMI, we have chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. We are committed to inclusion & diversity and is proud to be an equal opportunity employer. You'll enjoy the freedom to dream up and deliver better...

  • Technical Manager

    1 week ago

    Klang, Selangor, Malaysia R&A COMMERCIAL VEHICLES SDN BHD Full time

    To assist after sales for technical issues - To help service dealers and customers to solve problems - To manage breakdown cll for 24 hours care line - Assist customer & test drive with driver for customer complaint - Follow up with dealer regarding parts ordering - To check all quotation, invoice & sign off before release - To check and verify invoice from...

  • Assistant Store Manager

    4 weeks ago

    Klang, Selangor, Malaysia GMG Full time

    Generating sales. Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and commercial opportunities.To lead and focus on maximizing sales and commercial opportunities in the following areas: Maximize the sales return per square foot; Increase average basket and overall transactions of the responsible business...

  • Assistant Store Manager

    1 week ago

    Klang, Selangor, Malaysia GMG Full time

    Generating sales. Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and commercial opportunities.To lead and focus on maximizing sales and commercial opportunities in the following areas: Maximize the sales return per square foot; Increase average basket and overall transactions of the responsible business...

  • Assistant Store Manager

    3 weeks ago

    Klang, Selangor, Malaysia GMG Full time

    Generating sales. Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and commercial opportunities.To lead and focus on maximizing sales and commercial opportunities in the following areas: Maximize the sales return per square foot; Increase average basket and overall transactions of the responsible business...

  • Commercial Management Trainee

    1 week ago

    Klang, Selangor, Malaysia Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# Selangor, Selangor, MalaysiaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Commercial Management Trainee

    3 weeks ago

    Klang, Selangor, Malaysia Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# Selangor, Selangor, MalaysiaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Retail Operation Manager

    1 week ago

    Klang, Selangor, Malaysia Fair Work (M) Sdn. Bhd. Full time

    SCOPE AND GENERAL PURPOSE OF THE JOB An integral part of the daytoday operations of the department. Managing, coordinating and developing Store Managers to achieve and excel annual sales budgets and profitably of all assigned retail outlets. Working closely with the General Managers to ensure the division's strategic plans are executed thoroughly and all...

  • Zonal Business Manager

    3 weeks ago

    Klang, Selangor, Malaysia Philip Morris International Full time

    Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible. We're totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver...

  • Zonal Business Manager

    1 month ago

    Klang, Selangor, Malaysia Philip Morris International Full time

    Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible. We're totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver...

  • Commercial Analyst

    3 weeks ago

    Klang, Selangor, Malaysia Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group's Industrial Division is exclusively partnered with multinational organization who is well established in providing supply chain consultancy and logistics services. Job summaryThe ideal candidate will be responsible for Commercial analysis, including solution design, price modelling, forensic analysis,...

  • Commercial Analyst

    1 month ago

    Klang, Selangor, Malaysia Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group's Industrial Division is exclusively partnered with multinational organization who is well established in providing supply chain consultancy and logistics services. Job summaryThe ideal candidate will be responsible for Commercial analysis, including solution design, price modelling, forensic analysis,...

  • Assistant Manager, Retail Planning

    1 week ago

    Klang, Selangor, Malaysia PUMA Full time

    YOUR TALENT: Education: Bachelor's degree in business management or relevant studiedProfessional: Minimum 5- 6 years retail relevant experience in merchandising buying / business / Retail planning, with experience in e-commerce.IT Skills: MS Excel, Word, Power Point.Language Skills: Good English written/verbal skills required.Competencies: Analytical...

  • Commercial Officer

    3 weeks ago

    Klang, Selangor, Malaysia PERSOLKELLY Malaysia Full time

    Position: Commercial Officer (3 months Contract, extendable)Location: Kota Damansara, Petaling Jaya, SelangorSalary: RM Statutory Contribution + Insured Medical CoverageWorking hours: 9am - 6pm, Monday - Friday Your responsibilitiesYou will support Operations team in the performance of commercial related matters not limited to thefollowings:Managing all...

  • Commercial Officer

    2 months ago

    Klang, Selangor, Malaysia PERSOLKELLY Malaysia Full time

    Position: Commercial Officer (3 months Contract, extendable)Location: Kota Damansara, Petaling Jaya, SelangorSalary: RM Statutory Contribution + Insured Medical CoverageWorking hours: 9am - 6pm, Monday - Friday Your responsibilitiesYou will support Operations team in the performance of commercial related matters not limited to thefollowings:Managing all...

  • Finance manager

    1 month ago

    Klang, Selangor, Malaysia Smart Retail Full time

    Job Description: Responsible for preparation of monthly accounting entries and reconciliations for intercompany balances, accounts receivables, and other ancillary balance sheet accounts. Ensure Timely submission & reporting of Monthly, Quarterly & Yearly Management Accounts. Review and monitor the health of financial and KPI's compliance for the HK entities...

  • Finance manager

    3 weeks ago

    Klang, Selangor, Malaysia Smart Retail Full time

    Job Description: Responsible for preparation of monthly accounting entries and reconciliations for intercompany balances, accounts receivables, and other ancillary balance sheet accounts. Ensure Timely submission & reporting of Monthly, Quarterly & Yearly Management Accounts. Review and monitor the health of financial and KPI's compliance for the HK entities...

  • Assistant Store Manager Setia City Mall

    1 week ago

    Klang, Selangor, Malaysia GMG Full time

    About the Role: Generating Sales Leading team of store/sales manager(s)/senior supervisor(s)/supervisor (s) in maximizing sales and commercial opportunities. To lead and focus on maximizing sales and commercial opportunities in the following areas:Maximize the sales return per square foot; Increase average basket and overall transactions of the responsible...

  • Store Manager for Electronic Retail

    1 week ago

    Klang, Selangor, Malaysia Recruit Express Service Sdn bhd Full time

    JOB SCOPE Handling and overseeing all the daytoday processes that are carried out in the store. Able to manage the product inventory, sales persons, goods for display, sales, etc.Salary: RM4, RM5,000.00 per monthSupplemental pay types: Commission payApplication Question(s): Have you work in electronic retail / furniture retail industry before ?Experience:...