Quality Analyst

Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:Internet / EcommerceWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Quality Assurance/QA Japanese language Quality Analyst Quality Analyst skills Details:Basic salary: RM9,000 - RM14,000Location: LV, Georgetown PenangShift: 24/7...

Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Quality Assurance/QA Japanese language Japenese Travel Accounts Travel Processes Operation Travel account BPO Travel Account Proficient in English French and English speaker- _Job Title: Quality...

Role:Quality ManagerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:HybridFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills:Quality Analyst skillsRequirement: Native Japanese Specific Experience : Preferred QA experience and travel experience. Education: Above Diploma + working experience more than 3 years. Bachelor's degree...

Role:Quality ManagerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills:Quality Analyst skillsRequirement: Native Japanese Specific Experience : Preferred QA experience and travel experience. Education: Above Diploma + working experience more than 3 years. Bachelor's...

Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:Hotels / Restaurants / Airlines / TravelWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Quality Assurance/QA Japanese language english Travel Accounts Travel Processes Operation Travel account Proficient in English Strong English Communication Skills...

Partnering closely with the business to ensure compliance with quality standards, oversee audit activities and assist in quality management reviews. Conducting regular quality assurance audits and following up postaudit to ensure that nonconformities are addressed in a timely manner and corrective and preventive actions are effectively implemented. Ensuring...

Overview:Job SummaryIf you have the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications:Main Requirements:- **Bachelor's degree or equivalent diploma** in any discipline- Minimum 1 years' experience as QA in call center Must be proficienct in English **in terms of written, reading...

Role:Quality ManagerTimings:Rotational Shifts (Permanent)Industry:Telecom / ISPWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Quality Assurance/QA Quality Analyst mandarin + english speaker Quality Assurance SupervisoraLanguage:Mandarin and EnglishbSpecialization:Customer Service...

Role:QA AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality Mandarin QA Test QA Manager QA Tester Senior QA Analyst Quality Assurance SupervisoraLanguage:Mandarin and EnglishbSpecialization:Customer Service backgroundcTarget Onboarding Date:ASAPdSalary...

About DexcomFounded in 1999, Dexcom, Inc (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and...

Role:Quality CoachTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Quality Assurance/QA Quality Management System Mandarin Senior Quality Role quality assurance Bpo Proficient in the Mandarin language Must be fluent in speaking both Mandarin and...

As a Data Analyst, you will be responsible for collecting and analyzing data to drive business insights and support strategic decision-making. You will work closely with cross-functional teams to identify trends, develop data-driven strategies, and create visualizations that communicate complex data in a clear and understandable manner.You will play an...

Role:Customer Service AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker Quality Assurance SupervisoraLanguage:Mandarin and...

Overview:Job SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications:Main Requirements:- **Bachelor's degree or equivalent diploma** in any discipline- Minimum 1 years' experience **as QA in call center Must be proficiency...

Overview:Job SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualifications:Main Requirements:- Bachelor's degree or equivalent diploma in any discipline- Minimum 1 years' experience **as QA in call center Must be proficiency in...

Responsibilities: Responsible to facilitate new hire training, performing training needs analysis, coaching, conducting performance evaluation of trainees Collaborates with quality team to gather feedback and plan refresher trainings to help improve quality of service, tracks and manages CSAT due to training, presents training scores, highlights challenges...

Role:Team Leader-QA/QCTimings:Flexible (Permanent)Industry:Internet / EcommerceWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Quality assurance Must be fluent in speaking both Mandarin and English Quality Assurance SupervisoraLanguage:Mandarin and EnglishbSpecialization:Customer Service...

Performing extensive public domain research on companies and individuals and translate non-English documents (if applicable) Gathering the relevant information from internal and external sources Analysing and summarising research findings in a timely and precise manner in accordance withthe relevant research requirements, procedures and legislation Preparing...

Working in the World-Check Risk Screening product, the Research Analyst is required to maintain accurate information currency to support the growth of LSEG Risk Intelligence business across the region. Join us todayRole summaryAs a Lead Research Analyst, you will conduct in-depth research on breaking news in China regarding specific Anti-Money...

Working in the World-Check Risk Screening product, the Research Analyst is required to maintain accurate information currency to support the growth of Refinitiv's Content business across the region. Join us todayRole summaryAs a Lead Research Analyst, you will conduct in-depth research on breaking news in China regarding specific Anti-Money...