Assistant Executive Housekeeper

2 weeks ago

Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

Job Number

Job Category Housekeeping & Laundry

Location The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY
Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 1 year experience in the housekeeping or related professional area.
OR

  • 2year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting in Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective checkouts or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

  • Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide followup training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Housekeeping Coordinator

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest...

  • Housekeeping Supervisor

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports,...

  • Housekeeping Coordinator

    4 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

  • Housekeeping Attendant

    2 months ago

    Bandar Penawar, Johor, Malaysia Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRun sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

  • Housekeeping Attendant

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest...

  • Supervisor-housekeeping

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    **Numéro de l'Emploi** **Catégorie d'Emploi** Housekeeping & Laundry**Lieu** The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementContrôler les chambres, les espaces publics, la piscine, etc. après le passage du...

  • Public Area Supervisor

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports,...

  • Assistant Director of Sales

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the...

  • Hotel Cleanliness Expert

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is...

  • Store Executive

    2 weeks ago

    Bandar Penawar, Johor, Malaysia PH Palm Express Sdn Bhd Full time

    Responsibilities:Daily Inventory Management Ensure movement (in and out) of stock being track and record. Ensure that stock card being record and update. Conduct first verification (register) of new stock in. Maintain Schedule Waste (SW) inventory data accordingly. Maintain NaOH inventory data accordingly.Store Management To maintain a good housekeeping at...

  • Room Team Leader

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Make necessary changes to assigned Housekeeping schedules based on changes in reservations. Identify room assignments and type of...

  • Duty Manager

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of...

  • Public Area Attendant

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee...

  • Driver Bellman

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by...

  • Integriti & Audit Intern

    2 weeks ago

    Bandar Penawar, Johor, Malaysia KEJORA DEVELOPMENT HOLDING SDN BHD Full time

    AssalamualaikumSupervisor : Pn Khairunnisa binti Ab GaniPosition : Senior Executive Audit & IntegrityCompany : KEJORA Development Holding Sdn. Bhd.Allowance : RM300location : Bandar Penawar, Kota Tinggi, JohorPreferred:Student from District - JB & Kota TinggiWilling to learn and gain experienceGood motivationAble to work in teamGood attitude and ethics (need...

  • Guest Services Agent

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment;...

  • Purchasing Manager

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Finance & AccountingLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an...

  • Cost Control Executive

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Finance & AccountingLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all...

  • Sales Manager

    2 weeks ago

    Bandar Penawar, Johor, Malaysia Marriott International, Inc Full time

    Job Number Job Category Sales & MarketingLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is...

  • Junior Sous Chef

    2 days ago

    Bandar Penawar, Johor, Malaysia Marriott Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The Westin Desaru Coast Resort, Jalan Pantai 3, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading...