Servicenow Consultant

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Orsted Full time
ServiceNow Consultant
Imagine a future where you help drive IT operations in one of the most dynamic industries for the largest offshore wind operator in the world


Join us in this role where you'll play a key role in a team that maintains stability of operations and develops truly global solutions for the ServiceNow platform.

We need you in IT to help us develop and deliver sustainable world-class IT-solutions

Welcome to Service Operations ASIA Pacific Competence Centre

You'll be part of our in-house ServiceNow team where you, together with your colleagues, will be responsible for ensuring both the stable operations and continuous development of the platform to enable the full potential of ServiceNow.

You'll act as a developer and be in dialogue with end-users and architects.

You'll also design best practice solutions, create requirement specification, shape, and optimise our daily operations through ServiceNow, all within your agile team in IT.

As a team, we are a positive, innovative, and supportive group who works together and helps everybody to be successful in our organisation

You'll play an important role in:

  • ensuring day-to-day support and administration, operation, and development of the ServiceNow platform
- participating in designing automated workflows using REST API, Flow Designer and Workflow Editor, in line with established standards to improve both IT & business processes across on the ServiceNow
- engaging in dialogue with the business to understand objectives, discussing technical possibilities, and solution design whilst ensuring requirements specification
- working with the product owner, scrum master, process specialists and other cross-functional stakeholders to guide and co-create development tasks while supporting and sharing knowledge with the Se[KJHH1] rviceNow Team and users
- supporting our HR and Business Service organisation in digitalisation processes.

To succeed in the role, you:

  • have a proactive and systematic approach to your work, with strong problem investigation and resolution skills
- have knowledge of JavaScript, XML, and structural programming concepts as well as Familiarity with UI, SQL, HTML and CSS
- preferably have prior experience with ServiceNow development and have worked with 'forms' and workflows before
- are a team player with a customer and results-oriented mindset as well as a 'can-do' attitude, and enjoy working in a fast-paced, global environment
- can leverage IT service management best practices and operate the ServiceNow platform as a shared service on behalf of the organisation
- are fluent in both written and oral English.


Maybe you've read the above and can see you have some transferable skills, even though they don't quite match all the points.

If you think you can bring something to the team, we still encourage you to apply.

Join a global leader in renewable energy
Ørsted is a growing green energy major and global leader in climate action. With us you'll play a part in driving change towards a green energy future.

You'll grow your talent in a fast-paced and high-growth industry where you have plenty of opportunities to learn and develop through challenging assignments and industry-leading experts.

Here, you can perform in a friendly work environment based on trust, respect, and collaboration.

Shape the future with us
[KJHH1]Something is missing here

About the job Application deadline: 31 May 2024, 23:59 MYT Country:

Malaysia Location:

Kuala Lumpur Workplace:
Hybrid (office and home-working)

Working hours:
full-time Employment type: Legal entity: Orsted Serv Malaysia Sdn Change your consent Some of our benefits include: Proven very high employee satisfaction and motivation Attractive benefit package for you and your family MY generous parental leave package Generous health insurance offer
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