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Account Management Coordinator
2 weeks ago
Job Purpose
- The position will be reporting to the Manager and shall be responsible for supporting OTC related activities.
- Key accountabilities include ensuring service delivery in accordance with SLAs/KPIs and accuracy of data management.
- Provides support to the team in line with Finance SSC strategy.
Key Responsibilities / Day-to-Day Activities
- Provide support to the Accounts Receivable in delivering a professional and consistent service to stakeholders in resolving inquiries related to Accounts Receivable function and enhance the effectiveness of the Accounts Receivable
- Ensure highquality Invoicing and Cash Application procedures
- Perform various tasks related to Accounts Receivable transaction processing, including investigation, resolution and escalation of issues in a timely manner
- Generate periodical performance reporting to ensure adherence to Service Level Agreements and monitoring of Key Performance Indicators
- Ensure compliance to key controls within the Accounts Receivable processes
- Assist in identifying and support changes in systems and processes
- Collaborate with business/finance to improve processes as needed
- Provide support for any Invoicing / Cash Application automation as needed
- Ad hoc assignment
Qualifications
- Bachelor Degree in Finance/Accounting and/or Professional Qualification (ACCA/CIMA/CPA)
- Knowledgeable on Accounts Receivable processes
- Ability to multitask, attention to details and work under pressure
- Good analytical skills
- Able to articulate clearly in both written and spoken English
- Advance Excel / Google Application knowledge
- Overall experience 4 years
Job Types:
Permanent, Contract
Salary:
RM4, RM4,500.00 per month
Benefits:
- Meal allowance
Schedule:
- Monday to Friday
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