Marketing Analyst

2 weeks ago

Kapar, Selangor, Malaysia Talent Houz Full time

You will be Responsible for:

  • Direct the daily activity, plan and assign work ensuring you always have the right staffing numbers
  • Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
  • Train colleagues to make sure they deliver with compliance and to the standards we expect
  • Drive a great working environment for teams to thrive linking up departments to create sense of one team
  • Promote teamwork and quality service through daily communication and coordination with other departments
  • Assist in preparing the hotel's annual budget and the setting of departmental goals
  • Monitor budget and control expenses with a focus on food, beverage, and labour costs
  • Working with the catering office, identify additional sales opportunities to enhance revenue
  • Drive promotions that deliver great dining experiences for guests at a good value
  • Make sure all food and beverage equipment is in operational condition and regularly cleaned
  • Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
  • Establish and achieve quality and guest satisfaction goals.
  • Help guests with their requests and complaints making sure you maintain a high level of guest satisfaction
  • Analyse guest insights to identify and meet customer expectations and build on guest loyalty
  • Regularly communicate with guests to ensure expectations are met
  • Manage hotel food and beverage marketing programmes and participate in and maintain systemwide food and beverage marketing programmes and promotions
  • Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
  • Make sure food and drinks are secure and stored safely always keep stock replenished to minimise waste
  • Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment

Salary:
RM3, RM5,000.00 per month

Benefits:

  • Health insurance
  • Parental leave

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kapar: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Marketing: 3 years (required)

Language:

  • Mandarin (required)

  • Marketing Analyst

    3 weeks ago

    Kapar, Malaysia Talent Houz Full time

    **You will be Responsible for**: - Direct the daily activity, plan and assign work ensuring you always have the right staffing numbers - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - Train colleagues to make sure they deliver with compliance and to the standards...