Account Management Executive

2 weeks ago


Subang Jaya, Selangor, Malaysia IQI Holdings Sdn Bhd Full time

To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers.


  • To ensure the potential leads information are accurate before sending to the Company's existing consumers.
  • To develop positive relationship with the potential leads and existing consumers.
  • To perform onboarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises.
  • To record consumers' information in the Company's internal system.
  • To monitor and report campaign's status, progress, and review to management weekly / monthly.
  • To perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed.
  • To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
  • To assist oversea consumers in liaising with translation team for project information when necessary.

Job Requirements

  • Preferably Degree in business marketing / business development / business admin or equivalent.
-
Language skills:Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China.

- English

- Cantonese

- Mandarin

- Bahasa Malaysia (it is extra bonus if you have it)

  • Preferable at least 1 year working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus
  • Fresh grads with customers relation / relevant working experiences can be considered.

Benefits

  • Annual Bonus
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Medical Insurance
  • Training Provided
  • Company Trip
  • Gym subsidy (upon confirmation)

Salary:
RM2, RM3,000.00 per month

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (preferred)

Language:

  • Mandarin (required)
  • Bahasa (required)
  • English (required)
  • Cantonese (required)

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