Housekeeping Manager

2 weeks ago

Kota Kinabalu, Sabah, Malaysia HH HOME HOTEL SDN BHD Full time

Operations:

  • Daily rooms inspection on arrivals
  • Coordinate with outsource laundry and vendor regard any relevant to Housekeeping.
  • Updated the system on real time of room status occupancy and cleaning status
  • Good eyes on rectify room status issue and immediately solve the problem
  • Responsible in month inventory count
  • Rectify any discrepancy related to Housekeeping, but not limited to inventory errors' loss& found, breakages and etc.
  • Schedule and execute weekly, monthly quarterly, yearly preventive cleaning project
  • Knowledge in run the operation as per hotel forecast occupancy flow
  • Well managed departmental storage and all stock well-organized.
  • To pre-plan any amenities, capex ordering in advanced Management:
  • Execute of Housekeeping SOP and good in team training development
  • Interview right talent be part of the housekeeping team.
  • Monitor and oversee sufficient manning to run daily room credit operation, manage in duty roster arrangement.
  • Source for part time when if needed.
  • Do department monthly P&L expenses.
  • Do departmental annual budget
  • Good in handling back-end housekeeping system and to adapt any new changes when if needed.
  • Handling any guest complaint when channel to Housekeeping department.
  • Plan and execute departmental training to team
The Luma Hotel is a design hotel that offers travellers an escape from the hustle and bustle.

It is not only the first ever design hotel in Kota Kinabalu, Malaysia, but also the hotel that cares for KK the most.

The Luma logo is inspired by two of the locally known flowers, Rafflesia and Coelogyne Papilosa. At The Luma, guests will be able to explore the wonders of nature through a wide variety of offerings. Besides the beautiful landscape, The Luma is conveniently located near plentiful eateries, shopping, and transport links. It is the perfect gateway destination for those who look for a truly unique but sustainable experience. Core Concept 1) The hotel that cares for KK the most 2) An urban oasis inspired by the abundant natural surrounding Mission - Experience KK The Luma way 1) Support local youths by providing career opportunities 2) Contribute to environmental protection through various Vision - Build a sustainable platform to foster interactions among locals and travellers
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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