Quality Checker and Trainer

1 week ago

Brickfields, Malaysia EPS Ventures Sdn Bhd Full time

Position:
Quality Checker And Trainer

Tenure: 6 Months contract renewable basis

Salary:
Up to RM 8000

Working Location:
Kl Sentral

Roles & Responsibilities:

-
Review and evaluate training programs to ensure 100% procedure and standard understanding for all team members
:

-
Conduct calibration calls with client POCs to align on standard knowledge, risk appetite, and escalation standards
:

-
Create comprehensive training materials and deliver process-related training
:

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Maintain and elevate product quality standards
:

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Conduct audits, identify, and analyze errors
:

-
Perform root cause analysis and implement corrective actions for non-conformance products, providing coaching to relevant analysts
:

-
Develop quality control plans and report to the Operation Management team for implementation
:

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Monitor the effectiveness of implemented actions and suggest adjustments
:

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Drive continuous improvement by closely collaborating with relevant stakeholders (Client, Operation, Business Transformation).

Qualifications
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Bachelor's degree/University degree/equivalent degree
:

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Minimum 3-4 years' experience in AML, compliance, quality control, audit, or fraud risk management within a financial institution
:

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Fundamental knowledge of AML and Sanctions regulations, risks, and typologies
:

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Strong analytical and communication skills
:

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Consistently demonstrates clear and concise written and verbal communication
:

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Attention to detail and intermediate problem-solving skills
:

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CAMS certification is a plus.

Job Type:

Contract

Contract length: 6 months

Salary:

RM7, RM8,000.00 per month

Schedule:

  • Rotational shift

Ability to Commute:

  • KL Sentral (required)

Ability to Relocate:

  • KL Sentral: Relocate before starting work (required)

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