Ecommerce Customer Service

Job Descriptions Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat. Ability to speak and write in English and Bahasa Malaysia. Poses strong communication skill and go extra mile to engage customers Meeting ecommerce marketplace KPI on chat response to ensure efficiency and...

Job responsibilities: Daily monitor and reply customer inquiries appropriately across all Ecommerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; Daily monitor on product reviews / ratings and reply to queries to ensure customer...

Job responsibilities: Daily monitor and reply customer inquiries appropriately across all Ecommerce platforms (Website, Shopee, Lazada & etc) to ensure a reliable and consistent customer experience. Manage to follow up with customers' requests, enquiries, orders etc; Daily monitor on product reviews / ratings and reply to queries to ensure customer...

Job Description: Daily monitor and reply customer inquiries appropriately across all Ecommerce platforms to ensure a reliable and consistent customer experience, aligned with bestpractices. Manage to follow up with customers' requests, enquiries, orders etc; Ability to plan & execute promotions. Prepare Product Listing Photo & Video according to marketplaces...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standardsEnsure meeting service targets in achieving service, productivity and quality assurance level.To meet daily targets.Assist in creating ways for delivering excellent customer service or problems...

Languages - Mandarin+B2 EnglishProfile - Customer ServiceLocation - Sunway VisioHours of Operation - Operation Hours 9am-6pm [5 days work per week including weekend]Min. Requirements - Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service.Education - Preferable secondary school education (eg: SPM, O-Level,...

Customer service for TelecomImmediate Joiner 3rd June.**: Education Requirement : Diploma or above (Major in IT, Computer Science, Engineering and related field) Working hours: 9 am 6 pm Working day: Monday to Friday4) Location : KL Sentral- provide troubleshooting solutions to customers when customer facing issue in terms of using HUAWEI electronic...

_Make product recommendations or services to customers based on their needs and preferences._ Upgrade and cancel customer accounts by customer request._ Handle customer complaints and provide alternatives and/or solutions to ensure resolution of complaints._ Ensure customers are satisfied with their purchases or service._ Assist customers in placing orders,...

About Us:Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to...

FULL TIME CUSTOMER SERVICE WANTEDGaji Tinggi Commission tinggiLokasi : Cheras PermaisuriGaji (RM1, RM2,500.00 per month)EPF, Socso Dan EisBonus Raya + Bonus Year endCommissionJOBSCOPEMembalas mesej customer di WS ,FB dan InstagramHarus Membalas mesej customer dengan Cepat (Penting)Seorang yg proaktifMengendalikan booking CustomerMembuat followup dan Remind...

FULL TIME CUSTOMER SERVICE WANTEDGaji Tinggi Commission tinggiLokasi : Cheras PermaisuriGaji (RM1, RM2,500.00 per month)EPF, Socso Dan EisBonus Raya + Bonus Year endCommissionSKOP KERJA UTAMAMembalas pm customer di FB dan InstagramReply customer di watsappSeorg yg proaktif dan cepat balas mesej customerMengendalikan booking pelangganTraning akan diberikan...

Fresh grad with good soft skill, tech-savy. At least 1 year experiences in Call Center Customer Service. Preferable: Secondary school education (eg: SPM, O-Level, UEC, SKM Tahap 3 etc) or above. Operation Hours 9am6pm 5 days work per week including weekend Location: Sunway Visio Age Below 40 YearsJob Type: PermanentPay: RM3, RM3,400.00 per monthSchedule: Day...

CUSTOMER SERVICECHERAS, KUALA LUMPURJob Summary:We are looking for a qualified Helpdesk Administrator to lead our Helpdesk Team. You will be responsible to manage & improve our Helpdesk Operation as well as the Helpdesk System to provide excellent customer service and resolve all technical issues.Duties and Responsibilities:To attend and respond to customer...

Respond to customer inquiries on company's services and products Attend to customers calls and messages Data entry, update report, issuing receipt, update information, etc Assist in general office administration work, sales and marketing processes Assist in HR related matters Handling social media postingRequirements: Fresh Graduate are welcome to apply....

Job description To analyse, create and resolve tickets (if applicable). To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. Identified and escalated priority issues per client specifications. Displayed courtesy and strong interpersonal skills with all customer interactions. Ensure high...

CUSTOMER SERVICE ASSISTANT Handling customer's complaints/enquiries, provide accurate information & operating paging system. To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details...

Has 2 yrs experience in retail new appt booking for different outlets Able to work on shift hrs Compiling and analyzing data to measure performance Reporting on department performance to upper management Conducting market research to stay up to date on trends Overseeing daytoday operations of the customer service team Establishing department standards and...

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global...

CUSTOMER SERVICE ASSISTANT Handling customer's complaints/enquiries, provide accurate information & operating paging system. To analyse all collected suggestion forms & feedback to Complex Manager with suggestions/counter measure. To assist A&P department in conducting promotion redemption including giving out gift with purchase, recording customer details...

Job responsibilities Be the face of our hospital, providing exceptional customer service and assistance to our patients and visitors Guiding and navigating patients and visitors throughout the hospital, ensuring they reach their destinations efficiently.- ⁠Suggesting doctors based on patient needs and preferences. Providing directions to various...