Release Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time
**BAT is evolving at pace
- truly like no other organisation**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey

ROLE PROFILE

JOB TITLE:
Release Manager (Marketing D2C)

FUNCTION:
Digital Business Solutions

SUB FUNCTION:
Global Application Services

CITY & COUNTRY:
Selangor, Malaysia

ROLE SUMMARY

What are the key objectives and expectations from this role?
In this role, you will be responsible for managing BAT Direct
- to

Your role plays a crucial part in ensuring changes are implemented with the established BAT process and controls.

What is the direct impact of this role on the team or organization?
This role encompasses managing day-to-day platform management activities across various Global Marketing platforms and integrations.

Reports to
Service Manager D2C

**Number of Direct Reports
**N/A

**Geographic Scope
**Global

Travel Required
N/A

ACCOUNTABILITIES

  • Ensure the use of Global IDT change and release management processes.
  • Coordinate the change Advisory Board (CAB) meetings and facilitate discussions for change.
  • Collaborate with development, testing and operations team to create release plans and schedules.
  • Lead the planning and execution of releases, ensuring mínimal distribution to the business.
  • Facilitate release activities across all development teams, ensuring smooth and timely deployments.
  • Identify potential risk associated with the change and release and develop strategies to mitigate the risk.
  • Validate that UAT has been successfully completed.
  • Track deployment of changes into environments and handling communications around releases.
  • Perform postimplementation reviews and provide insights for continuous improvement or automation.
  • Participate in audits and compliance assessments to demonstrate adhere to IT governance standards.
  • Ensure all evidence (SOX) is documented and submitted on time.
  • Work closely with Environment management team to maintain consistency between Non-Production environment and production environment.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

Experience Required

  • 5+ or Significant years post graduate work experience in an end to end IT change and release management environment with experience handling large external partner teams.
  • Experience in large global organisation using insourced and outsourced IT services.
  • Good knowledge of IT Service Management best practice (ITIL) in specific process areas e.g. Change
- management.

Technical / Functional / Leadership Skills Required

  • Has experience in working in a fastpaced environment with ability to work well under pressure and handle multiple projects (changes) simultaneously
  • Leads and Influences others regarding change and release policies, practices, and procedures.
  • Strong analytical skills, proactive, possess growth mindset, stays up to date with technology and displays continuous selfdevelopment
  • Excellent relationship/ stakeholder management and conflict resolution skills.
  • Comfortable with teambased work in a flexible atmosphere and can easily adapt to changing priorities.

Education / Qualifications / Certifications Required

  • Bachelor's Degree in Computer Science or equivalent
  • Practical knowledge of ITIL V4, Agile and DevOps

BENEFICIAL

  • Experience in managing Marketing Platforms such as Adobe AEM, Magento, Salesforce Service Cloud
  • Operating Sox controls
  • Proven proficiency in managing with complex Marketing Platform architectures

WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building worldclass capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women's Day Best Practice winner
  • Seal Award winner one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT.

We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.

Come bring your difference

  • Release manager

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tenten Partners Pte. Ltd. Full time

    Posted by Head of Operations I am partnering with a leading insurance player to hire a Release Manager based in Central KL as part of the organization's agile transformation journey. Evidence of a great opportunity to play a key role in a high-performing technology team.Your role:Responsible for overseeing the entire release management process, including...

  • Release manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tenten Partners Pte. Ltd. Full time

    Posted by Head of Operations I am partnering with a leading insurance player to hire a Release Manager based in Central KL as part of the organization's agile transformation journey. Evidence of a great opportunity to play a key role in a high-performing technology team.Your role:Responsible for overseeing the entire release management process, including...

  • Release Manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Technology Solutions Full time

    Job Title: Release ManagerJob Location: KL, MalaysiaExperience: 6- 9 years experienceDomain: Banking preferredRequirement:Windows/SQL Server /Linux/OracleMust Have:Release managers with java app deployment experienceGood interpersonal and communication skills, both verbal and written.Solid experience in deploying application in both Windows and Linux...

  • QA Release Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ambition Full time

    Job details:Posted 23 August 2023SalaryRM RM13000 per monthLocationKuala LumpurJob type PermanentDisciplineTechnology & DigitalReference267715_ Responsibilities: Oversee the development and implementation of Quality Engineering methodologies. Establish and uphold Quality controls across all stages of the Software Development Life Cycle (SDLC) Develop and...

  • Release Manager with Java Deployment

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AMK Full time

    Release managers with java app deployment experience Experience with a variety of source control and development tools Experience with Java Development, Technologies and Frameworks. (eg. Spring Framework, Microservices architectures, etc) A passion for learning and the willingness to solve problems.Salary: RM8, RM13,000.00 per monthBenefits: Health...

  • Officer, Import Release

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airlines Full time

    Reports To:Acting Assistant Manager, Import & LandsideRole Purpose:To monitor and support the Import Release process / activities as per requirement and service standard. To ensure all undelivered cargo are notified and confirm to agent for clearance. To ensure unclaimed cargo are handover to KLIA FCZ authority with complete documentation.Key Responsibility:...

  • Manager Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

    Job descriptionWhy join us?GC Dublin Cash is a process where all custody transactions for Dublin and New York clients. Services provided are Cash Processing, Cash Management, Trade Processing, 3rd Party Invoices and Investigations. Instruction received are cash managed to ensure funding is available. Input and release all payments received via typhoon on...

  • M25+ advisory manager

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full time

    Role Description of the Chapter Member in M25+ Initiatives:1. Lead agile ways of working and be the driver of change for AGILE governance; 2. Participate in project meetings (including Backlog Refinement Session, sprint run update, demo, release meeting, retrospective) to observe the development of products and business initiatives;3. Assess adherence to SRA...

  • M25+ advisory manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full time

    Role Description of the Chapter Member in M25+ Initiatives:1. Lead agile ways of working and be the driver of change for AGILE governance; 2. Participate in project meetings (including Backlog Refinement Session, sprint run update, demo, release meeting, retrospective) to observe the development of products and business initiatives;3. Assess adherence to SRA...

  • M25+ advisory manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full time

    Role Description of the Chapter Member in M25+ Initiatives:1. Lead agile ways of working and be the driver of change for AGILE governance; 2. Participate in project meetings (including Backlog Refinement Session, sprint run update, demo, release meeting, retrospective) to observe the development of products and business initiatives;3. Assess adherence to SRA...

  • DevOps Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CXS Analytics Sdn. Bhd. Full time

    The DevOps Manager is an important role and reports to the Director of Product Development. DevOps is that it is a process that unifies the roles of software Development and IT Operations. These are not separate, but interdependent entities that come together to put software into production which has the shortest time to market, least amount of errors, and...

  • Product Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AirAsia Full time

    What you will do: Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, checkin, chatbot, payments, ancillaries, communications, payments etc Bring ease of use and simplicity to AirAsia digital...

  • Manager, Global Marketing Communications Excellence

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity,...

  • Associate, Project Coordinator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Associate, Project Coordinator & GovernanceDiscover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and...

  • Marketing Communication Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Maxlivin Bio Sdn Bhd Full time

    JOB OVERVIEWJOB DESCRIPTION Develop and implement the marketing promotion budget and business plan. Develop and produce highquality, persuasive content for marketing materials, including social media updates, website content, and etc. Creating and managing all marketing materials and collateral in line with brand direction. To ensure consistency on corporate...

  • Assistant Manager, Stakeholder Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bank Islam Full time

    Req ID: 5636- Job Description:- Summary:Assist the Head of Stakeholder Management & Reporting in integrating strategy, finance, communication, public relations and compliance with corporate governanceResponsibilities: Prepare the working documents for interim and annual reports, results' announcements, corporate presentations, press releases, reporting...

  • Analytics Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Gratitude Inc. Full time

    Role:Analytics ManagerTimings:Rotational Shifts (Permanent)Industry:Internet / EcommerceWork Mode:Work from officeFunctional Area:Analytics & Business IntelligenceKey Skills: Accounts Management Payment processing Knowledge of MS Office - Excel, PowerPoint, Word Good analytical skills Strong English Communication Skills Local MalaysianEnglish...

  • Public Relations Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Garmin Malaysia Full time

    At Garmin, we strive to develop innovative high-quality, state-of-the-art products that inspire our customers with a more active lifestyle. Our vision is to become the global leader in every market we serve Aviation, Outdoor, Marine, Fitness, Automotive and Sports.The foundation of Garmin culture is honesty, integrity, and respect for associates, customers,...

  • Electronic Design Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    We are currently looking for an Electronic Design Manager (Northern) for an innovative European client that brings together design, health and technology to develop innovative solution that enhances the functionality and comfort of work environments. This position requires your urgent attention.Reporting to: R&D DirectorLocation: PenangWork Type: Onsite the...

  • Electronic Design Manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    We are currently looking for an Electronic Design Manager (Northern) for an innovative European client that brings together design, health and technology to develop innovative solution that enhances the functionality and comfort of work environments. This position requires your urgent attention.Reporting to: R&D DirectorLocation: PenangWork Type: Onsite the...