Process Specialist

1 week ago

Subang Jaya, Selangor, Malaysia DHL Supply Chain Malaysia Sdn. Bhd. Full time
Undertake a range of operational activities associated with supplier, employees & customer master data management tasks etc.
  • Regular engagement with country teams and shared services on inputs and outputs for the completion of common processes
  • Address and resolve queries and escalations from the countries in a timely basis with minimized financial/operational risk
  • Remain up to date and comply with relevant policies, controls, thresholds and guidelines with their team lead and Business Process Owners (process specialists) to embed process changes, improvements and address any gaps
  • Provide regular updates to their team lead on process completion and any escalations
  • Deliver the processes in scope to the agreed KPI requirements in terms of timeliness & quality and support performance management
  • Provide input into the continuous improvement agenda by providing documented ideas to improve quality and efficiency Requirements
  • Strong knowledge and experience of Master Data Management Activities
  • Fluency in English and other Asian languages like Japanese, Korean, Vietnamese.
  • Experience of using Oracle Cloud or similar ERP system
  • Experience of client and vendor management and dispute resolution
  • Ability to learn and use new financial tools and reporting systems
  • Ability to communicate to finance and non finance stakeholders
  • Overall 4 years experience in Accounting with minimum 2 years relevant experience in Master Data Management.
DHL Supply Chain, part of the EUR 56.6bn DPDHL Group, is the world's leading contract logistics provider.

Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Automotive, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors.

As today's global markets grow, our innovative logistics solutions are ready to help. Sustainability has long since become one of the most important issues of our time. Our contribution to greater sustainability around the world is green logistics. To realize a more sustainable future we think it's important to think big. Our new climate protection target is to reduce all logistics-related emissions to zero by the year 2050.

To help realize this vision of zero emission logistics, we have established a number of ambitious interim goals across the main action areas of our sustainability strategy.


By the year 2025, we want to:
Increase our carbon efficiency by 50% compared to 2007 levels.

Aiming to improve the lives of people right where they live and work, using clean pick-up and delivery solutions for 70% of our first and last mile services, such as bicycles and electric vehicles.

Have more than 50% of our sales incorporate Green Solutions. In this way we also make our cust
Bachelor's or Equivalent

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