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Chief Mechanic
3 months ago
Cheras, Malaysia UCSI EDUCATION SDN. BHD. Full timeManage all maintenance, repairs and parts replacement operations of the dealership. - Oversee the work of mechanics and ensure that work is completed efficiently and to a high standard. - Develop and implement effective service strategies to ensure customer satisfaction and retention. - Manage the service department budget and finances to ensure...
Chief Mechanic
3 months ago
Cheras, Selangor, Malaysia
UCSI EDUCATION SDN. BHD.
Full time
Manage all maintenance, repairs and parts replacement operations of the dealership. - Oversee the work of mechanics and ensure that work is completed efficiently and to a high standard.
- Develop and implement effective service strategies to ensure customer satisfaction and retention.
- Manage the service department budget and finances to ensure profitability.
- Monitor and analyse service data to identify trends and opportunities for improvement.
- Work closely with the after sales manager to ensure a seamless customer experience.
- Adhere to all relevant laws and regulations.
- Continuously improve service skills through training and development opportunities.
- SPM/SPMV SKM certificate with minimum 3 years working experience in automotive field.
- Good communication and team building skills.
- Good knowledge/skill in troubleshooting car repair.
- Possess valid driving license.
- Customer friendly with good personal appearance.
- Able to work proficiently both independently and in a team environment.