Food and Beverage Supervisor

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time

Responsibilities:

  • To assist the Manager / Asst. Manager in overseeing and ensuring daily smooth operations including banqueting functions and events organized by the Club.
  • To ensure sufficient stocks for daily use at outlets.
  • To prepare duty roster and staff roster for meal breaks.
  • To ensure the standards of service are delivered.
  • To assist in the monthly F & B promotions.
  • To guide / train new service staff.
  • To ensure daily cash and credit collections are in order.
  • To ensure neatness and cleanliness of workstation including hygiene aspects.
  • To attend to complaints, feedbacks and remedy situations.
  • To ensure that all stocks are accounted for.
  • To record daily sales report.
  • To delegate duties to Outlet Captains.
  • Any other duties may be assigned to you from time to time by the Management.
  • Monitors quality product and presentation of food and drinks.
  • Has knowledge of the outlet's menu and drinks, the standard quantity, presentation and preparation.
  • Presents menu, takes order, offers suggestions and promotes hotel's specialties.
  • Handles guest complains professionally and tactfully.
  • Checks the accuracy of the guest's bill before it is presented to the guest.
  • Capable of operating all the equipment in the outlet.
  • Capable of performing cashiering responsibilities, including the operation of cash register.

Job Requirements:

  • Minimum 3 to 4 years of Food and Beverage Supervisor experience in hotel line is preferable or equivalent experience.
  • Proficient to speak, write and read in English, Bahasa Malaysia and Mandarin. Able to communicate in Mandarin will be an added advantage.
  • Thorough knowledge of restaurant operations and preparation techniques.
  • Knowledge of beverage operations and wines.
  • Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.
  • Able to work under pressure and deal with stressful situations during busy periods.
  • Able to access and accurately input information using a moderately complex computer system.
  • Strong interpersonal skill and problem solving abilities.
  • Good in computer literate (Word, Excel, etc.).
  • High level of integrity and sense of responsibility with commitment to good governance.
  • Training skills. Responsible for training the associates.
  • Leadership skills.
  • Good communicator, independent with good organization and multitasking skills.
  • Willing to work on shift basis.

Job Types:
Full-time, Permanent

Pay:
RM2, RM2,800.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (preferred)

Experience:

- working experience in four or five stars hotel/ fine dining: 4 years (preferred)

  • Food and
Beverage Supervisor: 3 years (preferred)

Language:

  • English (preferred)
  • Bahasa Malaysia (preferred)
  • Chinese (preferred)

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